Buy Box Experts Customer Support Department Employee Reviews | Comparably
Buy Box Experts Claimed Company
Buy Box Experts is a premier Amazon marketing agency, supporting brand executives as they seek to CONTROL and GROW their Amazon channel businesses (in US and internationally). As a team that includes 20+ former Amazon employees, we help our brand clients develop channel management strategies that reduce price erosion issues, and align marketing efforts with the brand's overall brand vision. We provide full platform account management (1P retail, 3P marketplace and hybrid) incorporating inventory management, listing optimization, advertising campaign management (including AMS, DSP), and customer service. The Buy Box Experts leadership is very focused on building a company culture focused on being inclusive, encouraging open discussion of issues, and developing the team through a growth-based mindset. read more
EMPLOYEE
PARTICIPANTS
91
TOTAL
RATINGS
3110
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Buy Box Experts Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I think leadership is approachable and cares about the opinions of others. I like that leadership isn't intimidating and everyone isn't afraid to raise concern when it's justified.

Review from Customer Support Dept

Being open and helpful towards us their team members.

Review from Customer Support Dept

Leadership team are always looking for ways to improve our quality of life

Review from Customer Support Dept

They are awesome and provides positive feedback to help you grow.

Review from Customer Support Dept

I've been with BBE for over 3 years and in my 17 years of working experience I've never worked for a company like BBE. They hired me with little experience and helped me grow. Now I'm leading a team. I couldn't have done it without the "growth mindset" of Joe and the leadership team. Thank you!

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Buy Box Experts yet.
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What is the best part about your compensation package?

Compensation Reviews

I am happy with my compensation, but I do think that we fall short on pay and employee benefits for others. The company spends a lot of time talking about success and financials, but we can't afford to pay some departments fairly or have perks like other startups do that help retain employees

Review from Customer Support Dept

HMO - Its pretty expensive and HMO has been fully paid by the company without deducting them to our monthly salary.

Review from Customer Support Dept

Salary and HMO is the best part of my compensation

Review from Customer Support Dept

Medical Insurance and Life Insurance

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Since I'm in a leadership position, I would like to be compensated like other managers in the company.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

My team is great and I love how well we work together and care about each other. I think company-wide we don't have anyone who brings teams or departments down. I think we have a great group of people and I'm happy to come into work and spend time with and work with them.

Review from Customer Support Dept

We always talk and make sure that we are all in the same page and make sure someone will not be left behind.

Review from Customer Support Dept

The support from the leadership

Review from Customer Support Dept

They are friendly and very helpful.

Review from Customer Support Dept

I'm very grateful to the PHP team! They have an amazing work ethic and I appreciate my counterpart.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Buy Box Experts yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Treating us as a family.

Review from Customer Support Dept

Growth culture is the most important part

Review from Customer Support Dept

All of us have a growth mindset.

Review from Customer Support Dept

The growth minset and equipping everybody in the company to grow as well.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

The interviewer is not intimidating.

Review from Customer Support Dept

What I liked the most about the interview process was how quick it was. I didn't have to wait long to hear back.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

I love not being micromanaged in everything that I do. Being able to have the freedom to choose how I do my work and organize my day helps so much with my disabilities and feeling like I am successful at my job and meeting the expectations that I set for myself.

Review from Customer Support Dept

Being able to work and gain more knowledge day by day.

Review from Customer Support Dept

Talking to our clients is the best part of my work

Review from Customer Support Dept

The people I work with

Review from Customer Support Dept

Working in a positive environment among very skilled and talented individuals.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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