Cafe Rio Mexican Grill Customer Success Department Employee Reviews | Comparably
Cafe Rio Mexican Grill Claimed Company
Cafe Rio Mexican Grill is a fast-casual restaurant specializing in fresh, from scratch-made meals. Our food is something to behold. And, it’s all thanks to the amazing people that choose to join our family. “The food and the employees are the most important pieces that make Café Rio stand out! We like to think of ourselves as a five-star kitchen in a fast and casual format.” Says Steve Vaughn, CEO. You offer your hard work and passion and we’ll offer a career path from Floor Ambassador to CEO, with rewards and perks along the way. Like medical benefits? Like 401ks? Like Hawaii? #CafeRioPerks. We currently serve guests from over 144 restaurants in 11 states. Come join our family and let’s have fun making great food together. read more
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EMPLOYEE
PARTICIPANTS
465
TOTAL
RATINGS
13485

Cafe Rio Mexican Grill Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They have given me opportunity for growth and leadership

Review from Customer Success Dept

TEAM PLAYER , RESPECFUL AND A TEAM PLAYER

Review from Customer Success Dept

La comunicacion y el apoyo

Review from Customer Success Dept

Care about people and growth

Review from Customer Success Dept

my team keeps building themselves up more and more every day to be the best of the best

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, recognition, and consistency could certainly be prioritized more. Keeping disagreements or mistakes private and out of the public eye to save potential humiliation would also be greatly appreciated, and leaning away from favoritism and hypocrisy could benefit the entire team.

Review from Customer Success Dept

Assist employees in making them full time. Have bilingual managers.

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

Everything. The whole package is great

Review from Customer Success Dept

Just give me an opportunity to help out me and my family

Review from Customer Success Dept

NOMINATION , TIPS AND PTO

Review from Customer Success Dept

Our company Benefits and our yearly trip

Review from Customer Success Dept

everything is great wouldn't change it

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I was originally hired under the promise of being a full-time employee, and have since had multiple check-ins to confirm that those preferences are still accurate. My preferences have stayed the same, but I am consistently shorted the hours needed to be full-time due to lack of schedule consistency.

Review from Customer Success Dept

The pay is fine but our hours get cut and you do not approve sick of offer paid holidays.

Review from Customer Success Dept

Better pay as a manager, kids starting at my location are making the same amount as me and I have over 20 ex

Review from Customer Success Dept

We should be getting paid more competitively

Review from Customer Success Dept

i like whats offered i would like better pay i stay with caferio because they are flexiable with my scool schedule my frienfs get paid more than me but they sre forced to work hours they dont want to i am not happy with pay but i love being here i only work 3-4 days

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

I love how personable my coworkers are, and how genuinely a lot of them seem to care and have each other's backs while in the work place. Most of my coworkers are very hard working, and get things done well and accurately. It helps the environment feel more lively, and less like brick walls.

Review from Customer Success Dept

They work as a team best attribute to keep any employee

Review from Customer Success Dept

Hard working team constanly open to feedback and coaching

Review from Customer Success Dept

STRONG TEAM AND WELL MANER

Review from Customer Success Dept

We help each other. Team together team apart

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Managers need to make sure employees take breaks in a timely manner.

Review from Customer Success Dept

They gossip a lot and can cause problems by not wanting to work

Review from Customer Success Dept

some are not productive, i do most of the work

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Sarah Q. is one of the best assistant managers I've had the pleasure of working with. She carries positivity and light from the moment she steps into the building, and goes out of her way to recognize multiple members of her crew for their hard work. She's a hard worker, and wonderful with costumers

Review from Customer Success Dept

The team has very good attitude at work and likes being there to work as a team.

Review from Customer Success Dept

OPEN COMUNICATION AND TAKING CARE OF OUR QUEST INTERNAL AND EXTERNAL

Review from Customer Success Dept

Opportunity to grow. Leadership led. Recognition for team members. Leaders listen.

Review from Customer Success Dept

Working with my coworkers, seeing the customers and making them happy.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Cafe Rio Mexican Grill yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Cafe Rio Mexican Grill yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Cafe Rio Mexican Grill yet.
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What makes you most happy at work?

Outlook Reviews

Being recognized for the good work I am doing, instead of only being recognized for the mistake I made. Being able to have little moments of connective humanity, instead of just being "A Machine At Work." Being able to connect with my coworkers in momentary chat makes the shift a lot more joyful.

Review from Customer Success Dept

Being able to provide customer service for our customers to bring a good reference back from their family and friends

Review from Customer Success Dept

Pay day and when I work 30 hours a week

Review from Customer Success Dept

MAKING OUR MEALS TO OUR QUEST REQUEST TO SEE THEM HAPPY

Review from Customer Success Dept

Serving a great product. Teamwork . Watching people grow.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

not related to cafe rio i just dont know who decided we as a society have to work to live

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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