ContactPoint360 Administration Department Employee Reviews | Comparably
Check out our open roles here!
ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
991
TOTAL
RATINGS
28665

ContactPoint360 Administration Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

leadership team are responsible and very professional in all business dealings

Review from Admin Dept

They are proacticve leaders and are approachable

Review from Admin Dept

I like that the try to be human at the same time being good leaders

Review from Admin Dept

The way they support the team.

Review from Admin Dept

The best thing about the leadership team to be a leader of a good example.

Review from Admin Dept

What does the leadership team need to get better at?

Leadership Reviews

People skills, stop discriminating people and treating them wrong

Review from Admin Dept

What is the best part about your compensation package?

Compensation Reviews

HMO benefits that will covered dependents

Review from Admin Dept

They pay payroll on time

Review from Admin Dept

Medical insurance and vales de despensa

Review from Admin Dept

health care benefits that where we can add beneficiaries

Review from Admin Dept

The Best part is My salary

Review from Admin Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Lesser experienced employees with lesser educational attainment are paid higher sometimes.

Review from Admin Dept

the compensation should be matched on what would be the work load.

Review from Admin Dept

I'm not being paid enough. I get less money than people below me in the hierarchy. Getting a raise is not easy here and it seems you have to give evidence of your professional worth in order to push for more money. The company can certainly afford more competitive salaries.

Review from Admin Dept

Aumento de salario, que sea acorde a tu cargo y actividades

Review from Admin Dept

Everybody else at my position earns more than i do

Review from Admin Dept

What are some of the best things about your team?

Team Reviews

They are fun to be with and they're like a family.

Review from Admin Dept

proactive and collaborative and have a sense of urgency in dealing with special tasks/projects and compliances

Review from Admin Dept

I have full support from them.

Review from Admin Dept

We really work as a team and we try to be humans with each other

Review from Admin Dept

the best thing about my team is sharing thoughts and knowledge about the work in the team.

Review from Admin Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ContactPoint360 yet.
Be the first to contribute a review.

What is most positive about the culture and environment at your company?

Environment Reviews

People within the organization are very kind, humane, and humble. They also are collaborative and honest, and I can be myself because they are inclusive.

Review from Admin Dept

work life balance and positive wok environment with excelllent ambiance

Review from Admin Dept

Friendly, joyful, and enthusiastic people.

Review from Admin Dept

It is possible to make a multicultural interchange

Review from Admin Dept

the positive culture in our environment is team player and competitiveness.

Review from Admin Dept

What needs to change to make the company culture better?

Environment Reviews

Fair internal promotion processes, stop choosing people for positions just because you like them

Review from Admin Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of ContactPoint360 yet.
Be the first to contribute a review.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of ContactPoint360 yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

My co-workers because they are fun to be with and then the tasks because the tasks would bring out the best in me.

Review from Admin Dept

set clear goals and a lot of engagement activities

Review from Admin Dept

When I served the production needs

Review from Admin Dept

It is possible to work at home and I accomplished my dream of using the english in my job

Review from Admin Dept

the vibes inside the workplace together with the other employees

Review from Admin Dept

What's going wrong and how can it be improved?

Outlook Reviews

How I wish the company honors a WFH setup especially for those who have valid reasons.

Review from Admin Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ContactPoint360 yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of ContactPoint360 yet.
Be the first to contribute a review.

×
Rate your company