Coupa Software Operations Department Employee Reviews
Briefly describe your overall experience at your company
Early doors yet, but positive overall. They seem to genuinely want to make customers successful.
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What do you like best about the leadership team?
A company that truly supports you
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Approachable, authentic and very transparent.
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They have navigated us from a start up to what Comparably considers a "large company" in 8 years! Our stock keeps going up! My job keeps getting more exciting!
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Drive & Vision but most importantly approachable and reactive
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Clear vision on where we would like to see the company going. Eyes on the prize, all the time.
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What does the leadership team need to get better at?
Employees are not 'Problems To Solve' I find far to often, in the leadership team direct reports do not listen to what it is we are saying, simply look at us as as though we are not living coupa values. People need to listen more. Especially during acquisition.
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Literally need to learn how to take accountability and TRAIN mangers to lead not micromanage.
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What is the best part about your compensation package?
Truly and fairly based on performance
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Salary and opportunity to grow
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That is Restricted Stock Units (RSUs)
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Stock keeps going up and up!
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Coupa stocks/shares are a nice option
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Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Great people, fun to work with and want to collaborate.
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Competence, willingness to help co-workers, energy, willingness to make the client's successful.
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Great people. We are like a (functional) family and really care about and support eachother!
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Always willing to help and fun to work with. Good mix of nationalities to, to keep things interesting
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Willingness to help each other Dependability Smart people leading to smart conversations Genuinely friendly
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What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Coupa Software yet.
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What is most positive about the culture and environment at your company?
It's lived and breathed. It's not just words on a wall, people really try to live by the values.
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No political game. Everyone is working hard and everyone has a chance to succeed.
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Ability to work remotely or come into the office, as needed. Treated like an adult.
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Live by the core values
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The culture is guided by three core values that we all adhere to. We strive to be fair to everyone, inclusive, respectful, and celebrate each other's victories as our own. We feel like winners in our market. I believe most of us feel really proud to be here. We call it #coupaproud
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What needs to change to make the company culture better?
Horrible work environment/ company culture is a lie
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What did you like most about the interview process?
I met smart people during the interview process and we had constructive conversations.
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They have high expectations, but are also fair.
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Met actual folks I would be working with. Everyone was very clear about what would be expected from me.
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The willingness to spend half of each conversation going about my own questions about the company.
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What would you improve about your company's interview process?
The recruiters are very unprofessional and really are not good overall
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What makes you most happy at work?
Being part of a success, building something valuable for customers
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Great folks to work with, interesting stuff to do, focusing on Customer Success (instead of how much $ can we get out of them)
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Engaging with customers and making them a success
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Contributing to my group's and my company's success. Like, really. It feels great.
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Feeling that I am appreciated, and recognized for the effort I put in. Also making customers successful
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What's going wrong and how can it be improved?
Management! Management! Management! HR! Management!
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What do you like best about your company?
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What would you most like to see improved at your company?
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