Dillard's Company Culture
Dillard's Culture
This score is derived from employee ratings & reviews2.4/5
Dillard's' Overall Culture is rated D-
Top Rated Culture Dimensions
Compensation
C-Diversity
DGender
DHappiness
DPerks & Benefits
DDillard's CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
William Dillard II
52 /100
See More
Diversity at Dillard's
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Dillard's have rated Office Culture, Professional Development, and Compensation as the highest categories they have scored
Women at Dillard's
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at Dillard's have rated Compensation, Environment, and Perks And Benefits as the highest categories they have scored
Dillard's eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-47
Dillard's employees are -47% more likely to recommend Dillard's as a great place to work
| 20% | Promoters |
|---|---|
| 13% | Passives |
| 67% | Detractors |
Working at Dillard's
Working at Dillard's is rated below average by 1480 employees, across various culture dimensions. Dillard's employees rate Compensation highest among all categories, and think that Leadership and CEO Rating have the most room for improvement, putting Dillard's’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Little Rock, AR. See below in detail how working at Dillard's was rated by employees.
Overall Company Culture at Dillard's
D-
Overall Company Culture at Dillard's is rated D-
Last updated today
Bottom
10%
Dillard's ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Dillard's Employee Reviews
Out of 1215 Dillard's employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Dillard's improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
Positive Reviews From Dillard's Employees
- What are some of the best things about your team?My coworkers are the kindest most wonderful people. But the managment gets mad at everything.
- What is the best part about your compensation package?One paid day off if you are not late clocking in for a few months.
- What is most positive about the culture and environment at your company?We eventually get to leave at the end of the day.
Constructive Feedback From Dillard's Employees
- What does the leadership team need to get better at?Everything that has to do with associate relations.
- What needs to change to make the company culture better?The store just needs updated! A bunch of old furniture and tech
- What needs to change to make the company culture better?Management and no competition between coworkers
Dillard's Company Information
Dillard's Company Overview
Dillard's, Inc. is a mid-range department store chain in the United States
Dillard's Mission, Vision & Values
Dillard's Mission & Values
Dillard’s, Inc. ranks among the nation’s largest fashion retailers, with annual sales exceeding $6.2 billion. The Company focuses on delivering style, service and value to its shoppers by offering compelling apparel, cosmetics and home selections complemented by exceptional customer care. Dillard’s stores offer a broad selection of merchandise and feature products from both national and exclusive brand sources.
| Headquarter | Little Rock, AR United States of America |
|---|---|
| Website | www.dillards.com |
| Founding Date | 1938 |
| Tel | 1(817)831-5482 |
| Company Status | Public |
| Stock | DDS |
Dillard's Competitors
Dillard's competitors include Costco, Rakuten, Burlington Industries, and Macy's. Dillard's ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Dillard's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Dillard's Employees
1480 employees at Dillard's have reviewed Dillard's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 1480 Dillard's employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Dillard's are mostly dissatisfied with their total compensation at Dillard's, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Dillard's are mostly dissatisfied with their team. 1480 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Dillard's are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Dillard's believe the environment at Dillard's is negative. Most Participants believe the pace of work at Dillard's is moderate. About 76% of the employees at Dillard's work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Dillard's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Dillard's employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Dillard's report the work pace is moderate
Work Pace
A Day in the Life
On a typical day, employees at Dillard's have 0 meetings
Meetings
A Day in the Life
66% of Dillard's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Dillard's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
40% of Dillard's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Dillard's employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
68% of Dillard's employees call their work environment negative
Environment
Joining Dillard's - Employee Onboarding
The prevailing opinion from employees about joining Dillard's is that the company was somewhat prepared on their first day. Dillard's employees concluded that their overall onboarding experience was positive. 44% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Dillard's KPIs and OKRs
At Dillard's 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Dillard's' KPIs and OKRs is essential for its success. Out of 18 Dillard's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Dillard's CEO & Leadership
Dillard's CEO - William Dillard II
52 /100
William’s approval rate is lower compared to CEOs at similar sized companies, putting William in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Little Rock, AR. William Dillard II’s employees rank Dillard's in the Bottom 30% for Compensation, in the Bottom 15% for Happiness, and in the Bottom 15% for Perks And Benefits. Dillard II is generally unpopular with Dillard's employees, but ranks especially low with employees in the HR department, and by employees in the Customer Success department and Non-Binary employees. However, employees in the Design department have a slightly more favorable view of the CEO.
Dillard's Leadership
The Dillard's Executive Team is rated a “F” and led by CEO William Dillard II, Co-Principal Financial Officer and Senior Vice President Chris Johnson, and Co-Principal Financial Officer, Principal Accounting Officer and Senior Vice President Phillip Watts
William Dillard II CEO / President
Mr. William T. Dillard, II, has been the Chairman at Dillard's Inc. since May 2002 and has been Chief Executive Officer... read more
Chris Johnson Co-Principal Financial Officer and Senior Vice President
Mr. Chris B. Johnson has been Co-Principal Financial Officer at Dillard's Inc. since 2015 and its Senior Vice President... read more
Phillip Watts Co-Principal Financial Officer, Principal Accounting Officer and Senior Vice President
Mr. Phillip R. Watts has been Co-Principal Financial Officer and Principal Accounting Officer at Dillard's Inc. since... read more
Mike Dillard Executive Vice President and Director
Mr. Mike Dillard serves as an Executive Vice President at Dillard's Inc. and has been Director since 1976. Mr. Dillard... read more
Alex Dillard President and Director
Mr. Alex Dillard serves as the President at Dillard's Inc. Mr. Dillard has been involved in virtually every aspect of... read more
Drue Matheny Executive Vice President and Director
Ms. Drue Matheny serves as an Executive Vice President at Dillard's Inc. and also has been its Director since 1994. Ms.... read more
Denise Mahaffy Senior Vice President
Ms. Denise Mahaffy serves as Senior Vice President of Dillard's Inc. and also served as its Vice President.
Dean L. Worley Vice President, General Counsel and Corporate Secretary
Mr. Dean L. Worley has been Vice President and General Counsel at Dillard's Inc. since 2012 and serves as its Corporate... read more
Christopher Word Director Of Maintenance
Christopher Word serves as the Director Of Maintenance of Dillard's Inc.. Christopher started at Dillard's Inc. in April... read more
Dillard's Salaries
How much does Dillard's pay?
How much do people at Dillard's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Dillard's is $129,375, or $62 per hour, while the estimated median salary is $121,161, or $58 per hour.
At Dillard's, the highest paid job is a Director of Sales at $228,213 annually and the lowest is a Sales Manager at $43,000 annually. Average Dillard's salaries by department include: Marketing at $108,532, Communications at $231,486, Product at $162,108, and Sales at $154,554. Half of Dillard's salaries are above $121,161.
624 employees at Dillard's rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 1889 ratings) while 608 employees at Dillard's rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 628 ratings).
Salaries contributed from Dillard's employees include job titles like Sales Manager and Sales Associate. Comparably data has a total of 2 salary records from Dillard's employees.
Last updated today.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $119k | $119k | 33rd Percentile |
50th Percentile $178k | $178k | 50th Percentile |
67th Percentile $239k | $239k | 67th Percentile |
83rd Percentile $272k | $272k | 83rd Percentile |
100th Percentile $302k | $302k | 100th Percentile |
$129,375*
Average Compensation
$121,161*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Dillard's Salaries by City
Dillard's Salaries by Department
Diversity & Inclusion at Dillard's
Diverse employees at Dillard's score the company 56/100 across various culture categories, placing Dillard's in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Dillard's across various culture dimensions.
With more than 40,000 employees in stores and operations centers in 29 states, Dillard’s employees reflect both the local communities we serve and the people with whom we do business. We see our diversity as a key part of our creativity, innovation and competitive advantage in the changing retail environment.,,
Ranked Culture the Highest
Ranked Culture the Lowest
Dillard's Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Dillard's PTO
Dillard's' PTO and Vacation policy typically gives 0-10 days off a year with 64% of employees expected to be work free while out of office. Paid Time Off is Dillard's' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Dillard's' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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Dillard's Careers
Dillard's Jobs
No Recent Jobs found for Dillard's on Comparably
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Let Dillard's Know You Want To Work There
Overview of Candidates Interested in Dillard's on Comparably
Candidates By Department
Sales | 25% | |
|---|---|---|
All Industries | 25% | |
IT | 17% | |
Customer Support | 17% | |
Admin | 8% | |
Other | 8% |
Candidates By Location
Little Rock | 42% | |
|---|---|---|
Los Angeles | 8% | |
Frederick | 8% | |
North Little Rock | 8% | |
Houston | 8% | |
Other | 25% |
Dillard's Internship Program
As an intern, you will jump right into working on a technical solution to one of our retail business problems, you will be exposed to tools, practices, methodologies, and day-to-day work to learn how to apply all of the skills you've been learning in school to the workplace. - Junior and Senior College Students - Semester Based - placement onto a current project team
How difficult is it to get an internship at Dillard's?
Sales
Very Difficult0%
Somewhat Difficult20%
Not Difficult0%
Difficult0%
Does Not Offer Internships80%
Answered by 5 Sales Interns
Frequently Asked Questions regarding Dillard's
Who is the CEO of Dillard's?
Dillard's CEO is William Dillard II, their score by employees is 52
What is Dillard's eNPS?
The eNPS for Dillard's is -47
What is Dillard's revenue?
Dillard's revenue is $6B
What is the salary for Copywriter in Dillard's?
Copywriter average salary in the US is 84k
What are the salaries in the Finance in Dillard's?
The average salaries for Finance in Dillard's is 89k
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