Discord Customer Support Department Employee Reviews | Comparably
Discord Claimed Company
Founded in 2015, Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests - from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations. read more
EMPLOYEE
PARTICIPANTS
403
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3311
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Discord Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Our team keeps us informed and has the definition of an open door policy. If you want to know what's going on or dive deeper into a topic, all you have to do is ask! They are very transparent about the future of the company and our plans as well. Personally it helps me stay excited about the future.

Review from Customer Support Dept

They genuinely listen and care about our feedback

Review from Customer Support Dept

So fun and awesome co-workers! It's my dream job.

Review from Customer Support Dept

They are actively communicative and hardworking

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Discord yet.
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What is the best part about your compensation package?

Compensation Reviews

From benefits to competitive pay to in-house exclusive events, I feel that my time and me as a person is valued here.

Review from Customer Support Dept

Being able to be on a great plan

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Discord yet.
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What are some of the best things about your team?

Team Reviews

Diversity, inclusivity, and just them being truly genuine incredible people. They are always available to answer questions or concerns and are always finding ways to make you smile on the daily. Also they work incredibly hard while finding a balance to bring fun to the workplace as well.

Review from Customer Support Dept

We know each other on a personal level

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Discord yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

I would argue its the people here. Everyone is nothing short of incredible. We work hard but we also make sure to include time to have team events and get to know each other. Everyone kind of just clicks, everyone at Discord is someone I would invite over to my place to hangout on the weekend.

Review from Customer Support Dept

absolutely nothing is positive. skype is better.

Review from Customer Support Dept

Person to person interaction between coworkers

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Discord yet.
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What did you like most about the interview process?

Interviews Reviews

It's intense and rightfully so. We don't just hire good we hire the best and the interview process reflects that.

Review from Customer Support Dept

I had an opportunity to eat lunch with a diverse set of people outside of the team that I was applying for!

Review from Customer Support Dept

Non threatening and reasonably professional

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

The people and our message. What were are trying to do here is more than ourselves and its something I am passionate about.

Review from Customer Support Dept

I genuinely feel like I'm making a positive impact in bringing friends, families, and communities together online

Review from Customer Support Dept

Being able to see my coworkers

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Discord yet.
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What would you most like to see improved at your company?

Outlook Reviews

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