DriveTime | Bridgecrest | SilverRock Sales Department Employee Reviews
Briefly describe your overall experience at your company
My experience has been great. Transparent, welcoming, and supportive from day one.
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What do you like best about the leadership team?
I’m grateful to work alongside a team whose leadership walks the talk every single day. The knowledge, the warmth, and the commitment to excellence they bring make DriveTime a
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Transparency and they've all been very welcoming
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I've only been here 3 weeks but Casey, Anthony, Yaz and Wendi have been very helpful in everything they do. They are very opening to questions, and being new to car sales its a great feeling, Plus hopefully I can go from CEG to Marketing in Arizona (Or Stay in Illinois) I can see that as a career.
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I love how welcoming everyone is and how they pride themselves on making sure everyone that comes in the door feels welcome, everyone at the store has been so supportive and Jeremy and Abe checks in everyday to ensure I am enjoying my experience here.
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The ability to understand me as a human being. I have been shown nothing but kindness and grace from the company and my peers. I really want to make drivetime my next 30 year goal.
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What does the leadership team need to get better at?
paying attention to what the people on the floor taking calls and dealing with customers need. show appreciation for the employees. give raises when people learn new tasks and become hybrids instead of punishing them by giving more work.
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Caring about there people and not dollars
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Acknowledge the work that your dealership teams do to actually move the cars and underwrite your loans. Leadership could do more to understand what we do on our lots, and how we deal with customers instead of just focusing on metrics.
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Everyone doesn't work at corp office. People in the field don't receive any of the perks and are underpaid. Bonuses and workforce were severely cut, while responsibilities were increased. Pay needs to reflect recent inflation and responsibilities.
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Not playing favortism anymore when it's pretty obvious
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What is the best part about your compensation package?
The best part is performance based earning potential.
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I get benefits starting in November.
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The fact that I get medical and dental on fay 31 and the other perks such as tuition reimbursement, gym memberships etc.
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The ability to not have to worry about my future, health and mental health. I love that I can have peace of mind.
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The salary starts out high I do think the comp plan maybe needs to be better to maximize the money you can make for the amount of cars your selling maybe throwing in extra incentives
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Why do you feel undervalued and what would make you feel better about your compensation?
give appropriate raises when people learn new positions and become hybrids
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Raises adjusted for inflation inflation
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I would like more input in process changes at the dealership level and more opportunites to make addtional money. We go out everyday and put ourselves on the frontline for the company. Sometimes we fall short of our goals and its outside of our control.
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It's been pretty labor intensive since losing support staff. I leave physically and mentally drained. Former colleagues that have left for similar roles at other companies make significantly more.
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Increase wages and/or bring back bonuses. I have been promoted multiple times since I first started here 5+ years ago and do not make much more than I did in 2018.
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What are some of the best things about your team?
We are all learning together even while being on different milestones.
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Charity, Both Marios, Denika, have all been welcoming and is here to answer any questions I have.
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Everyone definitely makes me feel welcome each day and it is not just an exaggeration, they genuinely care about each other.
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They seem helpful and useful when having questions
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the different levels of experience that I can learn from
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What do your coworkers need to improve and how could you work together better?
I need them to understand that we all make mistakes and Rome wasn't built in a day. I am not going to come out of training a pro. Just because I don't understand doesn't mean that I am not trying. Maybe be a little nicer on constructive criticsm. We all have feelings.
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What is most positive about the culture and environment at your company?
Everyone is welcome at DriveTime!
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Great open communicating at the company.
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It feels like a family here for sure and I needed that.
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I think that everyone has a job to do and we do it. I would say we all know how to come in to work and get stuff done and go home. Work life balance is amazing. Also the company seems to care about making sure we eat, because we are constantly having food delivered.
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It is encouraging and motivating everyone seems close and transparent
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What needs to change to make the company culture better?
Low level, sales staff employees do not feel valued here. We got offered $1 off of Uber for employee appreciation week. Should have offered nothing.
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What did you like most about the interview process?
My GM who interviewed me understood the skills I was bringing to the table and was honest about the demands of the job, for the most part.
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It was quick. Hired on the spot
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What would you improve about your company's interview process?
There aren't any Interviews reviews of DriveTime | Bridgecrest | SilverRock yet.
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What makes you most happy at work?
Daily interactions with both dealer partners and our internal partners.
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The idea that this could be a career and not a one off, and the fact it's possible to relocate to warm Arizona.
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I love the fact that all are welcome no matter your situation and it is a practice here.
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Honestly seeing the customers and making their dreams become reality. I do like to see my coworkers when they are in a good mood and not being understanding. I am generally happy once I get half way through the shift because I know it is about closing time.
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Being able to learn new skills each day
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What's going wrong and how can it be improved?
just listening more to the people actually doing the day to day jobs.
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Better quality customers and more transparency in our martketing. Most times customers come in not understanding the process due to lack of transparency given to them by online team and website.
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I wish we had more help with the lot. Lot attendants were a huge help.
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Money. There also isn't much growth after becoming a GM. With Assistant Director jobs so far and few between. No women are currently in that position.
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I have no time to spend with my family, I don't like our typical customers and we have too many dumb restrictions
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What do you like best about your company?
There aren't any Outlook reviews of DriveTime | Bridgecrest | SilverRock yet.
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What would you most like to see improved at your company?
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