DriveTime | Bridgecrest | SilverRock Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept · Posted 7 days ago
My experience has been great. Transparent, welcoming, and supportive from day one.
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
they are caring and kind
Review from Sales Dept · Posted 7 days ago
Act as leaders and not bosses. They are passionate about building a team environment.
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They provide the help needed for us to succeed.
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I’m grateful to work alongside a team whose leadership walks the talk every single day. The knowledge, the warmth, and the commitment to excellence they bring make DriveTime a
Review from Sales Dept
Transparency and they've all been very welcoming
Review from Sales Dept
What does the leadership team need to get better at?
paying attention to what the people on the floor taking calls and dealing with customers need. show appreciation for the employees. give raises when people learn new tasks and become hybrids instead of punishing them by giving more work.
Review from Sales Dept
Caring about there people and not dollars
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Acknowledge the work that your dealership teams do to actually move the cars and underwrite your loans. Leadership could do more to understand what we do on our lots, and how we deal with customers instead of just focusing on metrics.
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Everyone doesn't work at corp office. People in the field don't receive any of the perks and are underpaid. Bonuses and workforce were severely cut, while responsibilities were increased. Pay needs to reflect recent inflation and responsibilities.
Review from Sales Dept
Not playing favortism anymore when it's pretty obvious
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What is the best part about your compensation package?
salary is the best part
Review from Sales Dept · Posted 7 days ago
I like that as Area Managers we are given company vehicles instead of having to use our own personal vehicles.
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Its a fair package based on what the industry standards are.
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The best part is performance based earning potential.
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I get benefits starting in November.
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Why do you feel undervalued and what would make you feel better about your compensation?
give appropriate raises when people learn new positions and become hybrids
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Raises adjusted for inflation inflation
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I would like more input in process changes at the dealership level and more opportunites to make addtional money. We go out everyday and put ourselves on the frontline for the company. Sometimes we fall short of our goals and its outside of our control.
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It's been pretty labor intensive since losing support staff. I leave physically and mentally drained. Former colleagues that have left for similar roles at other companies make significantly more.
Review from Sales Dept
Increase wages and/or bring back bonuses. I have been promoted multiple times since I first started here 5+ years ago and do not make much more than I did in 2018.
Review from Sales Dept
What are some of the best things about your team?
they treat everyone like a family
Review from Sales Dept · Posted 7 days ago
Constant communication and willingness to help one another.
Review from Sales Dept
Everyone seems to care about helping each other.
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We are all learning together even while being on different milestones.
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Charity, Both Marios, Denika, have all been welcoming and is here to answer any questions I have.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
I need them to understand that we all make mistakes and Rome wasn't built in a day. I am not going to come out of training a pro. Just because I don't understand doesn't mean that I am not trying. Maybe be a little nicer on constructive criticsm. We all have feelings.
Review from Sales Dept
What is most positive about the culture and environment at your company?
the process makes things easier
Review from Sales Dept · Posted 7 days ago
All employees are displaying high integrity and passionate about completing the tasks they are responsible for in order for the company to succeed and grow.
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Everyone is welcome at DriveTime!
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Great open communicating at the company.
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It feels like a family here for sure and I needed that.
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What needs to change to make the company culture better?
Low level, sales staff employees do not feel valued here. We got offered $1 off of Uber for employee appreciation week. Should have offered nothing.
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What did you like most about the interview process?
My GM who interviewed me understood the skills I was bringing to the table and was honest about the demands of the job, for the most part.
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It was quick. Hired on the spot
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What would you improve about your company's interview process?
There aren't any Interviews reviews of DriveTime | Bridgecrest | SilverRock yet.
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What makes you most happy at work?
seeing clients leave with cars
Review from Sales Dept · Posted 7 days ago
Meeting our customers and hearing how happy they are with our program and the needs it is fulfilling in their work.
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Helping my dealers put deals together for their customers
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Daily interactions with both dealer partners and our internal partners.
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The idea that this could be a career and not a one off, and the fact it's possible to relocate to warm Arizona.
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What's going wrong and how can it be improved?
just listening more to the people actually doing the day to day jobs.
Review from Sales Dept
Better quality customers and more transparency in our martketing. Most times customers come in not understanding the process due to lack of transparency given to them by online team and website.
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I wish we had more help with the lot. Lot attendants were a huge help.
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Money. There also isn't much growth after becoming a GM. With Assistant Director jobs so far and few between. No women are currently in that position.
Review from Sales Dept
I have no time to spend with my family, I don't like our typical customers and we have too many dumb restrictions
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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