Epiq Operations Department Employee Reviews

My company is good to work for, now with all the improvements being made to the database, certain days can be very hectic depending on client's demand and having to work a late-nights and ghastly hours.

Review from Operations Dept · Posted 11 days ago

This job has been a stable and positive foundation in my life.

Review from Operations Dept · Posted 17 days ago

I enjoy where I work and what I do. I continue to grow professionally, and am supported by my co-workers and leaders in all my endeavors.

Review from Operations Dept · Posted 23 days ago

I have been with the company for a while and worked my way up. Overall, I really enjoy working at Epiq especially because of the people I work with. If we could be compensated higher and have more opportunity for career growth, I would be happier and more likely to recommend my company to others.

Review from Operations Dept · Posted 24 days ago

From the ashes rises the phoenix.

Review from Operations Dept · Posted 24 days ago

Their commitment to an equitable work environment that welcomes all employees and gives them opportunities to engage beyond the day to day.

Review from Operations Dept · Posted 17 days ago

They are invested in both the company, company vision, and their teams.

Review from Operations Dept · Posted 18 days ago

Leadership is communicative and are easily accessible to all employees.

Review from Operations Dept · Posted 23 days ago

They ask for our feedback regularly and then implement it where they can.

Review from Operations Dept · Posted 24 days ago

Good communication about what our priorities are.

Review from Operations Dept · Posted 24 days ago

Listening to employee who don't have big titles to incorporate changes that will benefit them and provide better health insurance as it cost way too much out of pocket expense.

Review from Operations Dept · Posted 11 days ago

Improve people leadership by practicing active listening and being fully present in conversations. Focus on understanding others’ work and challenges, and avo

Review from Operations Dept · Posted 24 days ago

My leadership team fails to reply to emails and messages, nor do they help resolve escalations sent to them.

Review from Operations Dept

Recognition and transparency and communication

Review from Operations Dept

Everything. They don't understand the job, which is causing them to consistently let people go for underperforming and they don't offer feedback on how people can improve before being let go.

Review from Operations Dept

My hourly wage is commensurate with my current role and workload.

Review from Operations Dept · Posted 23 days ago

Overall the collection of benefits are good.

Review from Operations Dept · Posted 24 days ago

The company offers a variety of additional benefits, including savings and discounts on items and services where employees may already shop. These offerings go beyond standard benefits such as 401(k) and healthcare enrollment.

Review from Operations Dept · Posted 24 days ago

Maternity leave that is available

Review from Operations Dept · Posted 25 days ago

There is no one answer, but flex scheduling, PTO and performance bonuses are all important to me as an FTE.

Review from Operations Dept · Posted 25 days ago

working for 20+ years doing a great job and only see a difference if promoted or OT is not the way to go.

Review from Operations Dept · Posted 11 days ago

We need a more comprehensive benefits plan that isn't so costly. The 2% increase in pay doesn't cover the increase in costs in benefits. The company states we are competitive in salaries, but only people who come in externally are paid what they're potentially worth. We keep losing people due to pay

Review from Operations Dept · Posted 18 days ago

A higher salary to match my education and experience.

Review from Operations Dept · Posted 24 days ago

Increasing the CTC/pay per market rate

Review from Operations Dept · Posted 24 days ago

with no. of years of experience, i don't get fairly valued or paid or recognized for my work.

Review from Operations Dept · Posted 24 days ago

Our commitment to engaging with each other as people as well as coworkers.

Review from Operations Dept · Posted 17 days ago

Our team specifically is invested and care for one another. I cannot say that for other teams & depts. There is too much focus on billables and CYA culture to be effective. Collaboration is no longer a value.

Review from Operations Dept · Posted 18 days ago

Most are adaptable and interested in the work we do.

Review from Operations Dept · Posted 23 days ago

We respect each other and lead each day with good intentions.

Review from Operations Dept · Posted 24 days ago

New team so it's a bit early to tell.

Review from Operations Dept · Posted 24 days ago

Nothing. when working remotely it's hard to really get to know the person you are working with and to be open with them.

Review from Operations Dept · Posted 11 days ago

Encourage greater collaboration by leading with empathy and curiosity. Taking time to understand internal and external teams’ perspectiv

Review from Operations Dept · Posted 24 days ago

Show more initiative each day with daily items. Not expecting others to take their work for them when they dont know the material instead of trying to learn themselves, reading SOP's, reaching out to other Seniors, etc.

Review from Operations Dept

People fail up at Epiq and fail to negotiate or look past their silos.

Review from Operations Dept

No pressure and no whips and you have the opportunity to learn from your mistakes.

Review from Operations Dept · Posted 11 days ago

The strong ERG community, which provides a positive, creative, and social outlet for so many employees, including myself.

Review from Operations Dept · Posted 17 days ago

Culture is sporadic and values aren't taken seriously. For internal departments, the value for deadlines and responsiveness is a joke. It doesn't make sense why internal departments aren't held to the same expectations and internal customer service as the teams that are client facing.

Review from Operations Dept · Posted 18 days ago

The company aims to be inclusive and equitable, acknowledging the range of individuals on a personal and professional level.

Review from Operations Dept · Posted 23 days ago

We focus on employee engagement and collaborative environments.

Review from Operations Dept · Posted 24 days ago

Increase engagement through broader skip-level check-ins and review how leadership communicates with staffing. Shifting away from a fear-driven culture will support trust, growth, and improved efficiency.

Review from Operations Dept · Posted 24 days ago

Give people the tools they need to do their job whether thats supplys or policy

Review from Operations Dept

Accept that people grow and learn and change. Stop expecting people to sit in roles for 5+ years without growth. Stop telling us to do more with less.

Review from Operations Dept

Having that job that is not too crazy some days and being able to guide a customer who needs assistance.

Review from Operations Dept · Posted 11 days ago

My teammates and employee engagement initiatives.

Review from Operations Dept · Posted 17 days ago

My team and being able to deliver results for a complex project.

Review from Operations Dept · Posted 18 days ago

Reaching and exceeding goals internally and externally.

Review from Operations Dept · Posted 23 days ago

My team including management, coworkers, and my directs.

Review from Operations Dept · Posted 24 days ago

Gaps in company culture and leadership understanding are negatively impacting morale across multiple teams, creating unnecessary stress and making it more difficult to accomplish work efficiently. Strengthening communication, trust, and alignment can improve engagement and overall effectiveness.

Review from Operations Dept · Posted 24 days ago

I believe the uncertainty of the future in regard to ai and moving our jobs overseas

Review from Operations Dept · Posted 25 days ago

My boss does not read emails but will reply anyway. She replies to things saying, "[Name] is assigned" and when I ask for clarity she admits to not having read the email and she cannot articulate what she assigned me to. Others have said that our team is confusing/ frustrating and I agree with them

Review from Operations Dept

lack of engagement, lack of employee care, lack of benefits, lack of feeling like what i do matters. one of my biggest pet peeves is this company roles out initiatives in the LS community without any directions or guidance so things end up being done wrong or people dont know or only half the tea is

Review from Operations Dept

The amount of work is greater than the resources we have available. Without proper efforts, training and resources we are not set up for success to meet the standards of our leadership.

Review from Operations Dept