Epiq Operations Department Employee Reviews
Briefly describe your overall experience at your company
I've seen tremendous positive efforts to improve work conditions and benefits.
Review from Operations Dept · Posted a day ago
Review from Operations Dept · Posted 2 days ago
I am very grateful for the opportunities this company has given me and all it has taught me.
Review from Operations Dept · Posted 6 days ago
Review from Operations Dept · Posted 6 days ago
What do you like best about the leadership team?
There have been a number of changes of the past 12-18 months, and during that time there has been clear communication about what is known and unknown.
Review from Operations Dept · Posted a day ago
I appreciate the regular check-ins and feel wholly supported.
Review from Operations Dept · Posted 2 days ago
I have a great people directly above that want our team to succeed and care about us as people
Review from Operations Dept · Posted 6 days ago
The leadership team is incredibly supportive, responsive, and always willing to help. Their encouragement, collaboration, and genuine care create a positive work environment. I feel fortunate to be part of Epiq and work with such wonderful people.
Review from Operations Dept · Posted 6 days ago
Hand-On and provide information timely. Keep the Management Team updated on all things Epiq
Review from Operations Dept · Posted 6 days ago
What does the leadership team need to get better at?
Listening to employee who don't have big titles to incorporate changes that will benefit them and provide better health insurance as it cost way too much out of pocket expense.
Review from Operations Dept
Improve people leadership by practicing active listening and being fully present in conversations. Focus on understanding others’ work and challenges, and avo
Review from Operations Dept
My leadership team fails to reply to emails and messages, nor do they help resolve escalations sent to them.
Review from Operations Dept
Recognition and transparency and communication
Review from Operations Dept
Everything. They don't understand the job, which is causing them to consistently let people go for underperforming and they don't offer feedback on how people can improve before being let go.
Review from Operations Dept
What is the best part about your compensation package?
I'm a big fan of 401k contributions by Epiq.
Review from Operations Dept · Posted a day ago
Time off, compensation, vacation, and sick leave
Review from Operations Dept · Posted 6 days ago
The best part of Epiq's compensation and rewards approach is that employee efforts are recognized and appreciated. Knowing that hard work is valued makes me feel motivated, engaged, and committed to delivering my best work.
Review from Operations Dept · Posted 6 days ago
time off the allows for good work/life balance
Review from Operations Dept · Posted 6 days ago
My hourly wage is commensurate with my current role and workload.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am paid less than the people I am supervising, despite being with the company for over a decade.
Review from Operations Dept · Posted 2 days ago
Similar positions are other companies are ~$20k more than my current salary. Salary adjustments to market rates would help, further investment in employees
Review from Operations Dept · Posted 6 days ago
working for 20+ years doing a great job and only see a difference if promoted or OT is not the way to go.
Review from Operations Dept
We need a more comprehensive benefits plan that isn't so costly. The 2% increase in pay doesn't cover the increase in costs in benefits. The company states we are competitive in salaries, but only people who come in externally are paid what they're potentially worth. We keep losing people due to pay
Review from Operations Dept
A higher salary to match my education and experience.
Review from Operations Dept
What are some of the best things about your team?
The team is very supportive of one another.
Review from Operations Dept · Posted a day ago
I appreciate their knowledge and integrity
Review from Operations Dept · Posted 2 days ago
We have a really diverse group of kind people.
Review from Operations Dept · Posted 6 days ago
The people on my team are one of the best parts of working here. They consistently support one another, share their expertise, and foster a positive work environment. I admire each team member and am grateful for the opportunity to learn from such talented and caring colleagues.
Review from Operations Dept · Posted 6 days ago
Strong team and everyone feels heard and supported.
Review from Operations Dept · Posted 6 days ago
What do your coworkers need to improve and how could you work together better?
Nothing. when working remotely it's hard to really get to know the person you are working with and to be open with them.
Review from Operations Dept
Encourage greater collaboration by leading with empathy and curiosity. Taking time to understand internal and external teams’ perspectiv
Review from Operations Dept
Show more initiative each day with daily items. Not expecting others to take their work for them when they dont know the material instead of trying to learn themselves, reading SOP's, reaching out to other Seniors, etc.
Review from Operations Dept
People fail up at Epiq and fail to negotiate or look past their silos.
Review from Operations Dept
What is most positive about the culture and environment at your company?
I fully support the ERGs.
Review from Operations Dept · Posted a day ago
I appreciate the focus on teamwork.
Review from Operations Dept · Posted 2 days ago
The culture of our company has gone down overall. However the team I work with is exceptional.
Review from Operations Dept · Posted 6 days ago
Epiq's culture is built on collaboration, support, and mutual respect. Team members consistently help one another, creating an environment where learning is part of everyday work. I am grateful to be part of a workplace that values both employee growth and teamwork.
Review from Operations Dept · Posted 6 days ago
Choices - many different groups for emotional support, fun outlets, etc. Just wish I had more time to participate.
Review from Operations Dept · Posted 6 days ago
What needs to change to make the company culture better?
Increase engagement through broader skip-level check-ins and review how leadership communicates with staffing. Shifting away from a fear-driven culture will support trust, growth, and improved efficiency.
Review from Operations Dept
Give people the tools they need to do their job whether thats supplys or policy
Review from Operations Dept
Accept that people grow and learn and change. Stop expecting people to sit in roles for 5+ years without growth. Stop telling us to do more with less.
Review from Operations Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Epiq yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Epiq yet.
Be the first to contribute a review.
What makes you most happy at work?
The opportunity to contribute and support our customers!
Review from Operations Dept · Posted a day ago
Having enough time in the day to handle long term goals.
Review from Operations Dept · Posted 2 days ago
The people I work with make the greatest difference. My manager, supervisor, and teammates foster a welcoming and supportive atmosphere that makes coming to work enjoyable and motivates me to do my best every day.
Review from Operations Dept · Posted 6 days ago
My Team keeps me motivated and the project work I am on is interesting.
Review from Operations Dept · Posted 6 days ago
Providing value and seeing benefit for other folks
Review from Operations Dept · Posted 6 days ago
What's going wrong and how can it be improved?
I feel like this is an adjustment time for our business and its a matter of adjusting to the ai and the new technology.
Review from Operations Dept · Posted 6 days ago
Gaps in company culture and leadership understanding are negatively impacting morale across multiple teams, creating unnecessary stress and making it more difficult to accomplish work efficiently. Strengthening communication, trust, and alignment can improve engagement and overall effectiveness.
Review from Operations Dept
I believe the uncertainty of the future in regard to ai and moving our jobs overseas
Review from Operations Dept
My boss does not read emails but will reply anyway. She replies to things saying, "[Name] is assigned" and when I ask for clarity she admits to not having read the email and she cannot articulate what she assigned me to. Others have said that our team is confusing/ frustrating and I agree with them
Review from Operations Dept
lack of engagement, lack of employee care, lack of benefits, lack of feeling like what i do matters. one of my biggest pet peeves is this company roles out initiatives in the LS community without any directions or guidance so things end up being done wrong or people dont know or only half the tea is
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Epiq yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Epiq yet.
Be the first to contribute a review.