Esri Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Overwhelmingly positive. Been there 18years. No plan to change.
Review from Customer Success Dept
What do you like best about the leadership team?
My leadership team trusts me to do my job with honesty and integrity.
Review from Customer Success Dept
Professional and care about the work we do
Review from Customer Success Dept
They are not only interested in customer satisfaction; they show just as much interest in my professional growth.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
12 Holidays Formal comptime Paid healthcare (but UHC, so there is that)
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Esri yet.
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What are some of the best things about your team?
Even though we all work on different projects, we still make the effort to do one low stress check in meeting together each week to stay connected as a team.
Review from Customer Success Dept
Smart and kind people to work with
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Esri supports continuous professional development. You do not have to know everything on day one.
Review from Customer Success Dept
My manager and their manager are both awesome, so supportive
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
There was a lot of communication throughout the process.
Review from Customer Success Dept
A lot of one on ones
Review from Customer Success Dept
I was at the Esri facility for 10 hours and met more than 20 people. In the end I had enough firsthand knowledge to make an informed decision that I wanted to work for Esri.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Cutting edge technology, supportive company, enthusiastic customers.
Review from Customer Success Dept
When our software and services are able to increase the performance of our customers.
Review from Customer Success Dept
Helping our customers succeed and meet their goals
Review from Customer Success Dept
The people I work with every day. Both my collogues and my customers see the value of GIS and are eager to get work done with and through others.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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