First Student Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Great it’s nice to heat stories about what other people encounter on a daily ba
Review from Customer Support Dept
Everyone wants to tell you what to do but nobody want to do the work
Review from Customer Support Dept
What do you like best about the leadership team?
Professional nice prettiest conservative people
Review from Customer Support Dept
They answer questions an listen to their drivers
Review from Customer Support Dept
Everybody is very helpful, everything is always running smoothly.
Review from Customer Support Dept
Friendly and courteous at all times
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication and having respect for all employees not just a select few.
Review from Customer Support Dept
What is the best part about your compensation package?
No compensation package over there
Review from Customer Support Dept
The health care benefits, and potential 401K.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay. Benefits offered to part time employees
Review from Customer Support Dept
I feel like we should be paid the same for all work. One hourly rate for everything.
Review from Customer Support Dept
The few benefits offered are over-priced
Review from Customer Support Dept
What are some of the best things about your team?
People in the office work together
Review from Customer Support Dept
Everyone helps each other out.
Review from Customer Support Dept
Everyone works great together and helps one another
Review from Customer Support Dept
We all deal with the management team and it makes us a stronger unit.
Review from Customer Support Dept
Everybody works together, someone is always there to help if needed.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of First Student yet.
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What is most positive about the culture and environment at your company?
Friendly people and patient to the employees
Review from Customer Support Dept
The manager and office team try to do incentives, they try to keep everything upbeat
Review from Customer Support Dept
The drivers and monitor are what make it positive. Our managers and dispatch personal our always either negative or only speaking to certain drivers whom we have a personal relationship with.
Review from Customer Support Dept
Being on your own and being trusted to do the right thing.
Review from Customer Support Dept
"We Care" is company theme.
Review from Customer Support Dept
What needs to change to make the company culture better?
We need better management there
Review from Customer Support Dept
What did you like most about the interview process?
It wasn't rushed, it was comfortable, and enjoyable
Review from Customer Support Dept
You basically get the job on the spot.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of First Student yet.
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What makes you most happy at work?
I work with kids transporting to and from school.
Review from Customer Support Dept
Getting to interact with the kids
Review from Customer Support Dept
Smooth days without any issues by management
Review from Customer Support Dept
Not knowing what to expect but always remaining positive.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of First Student yet.
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What do you like best about your company?
Being able to get to know the kids I take to and from school
Review from Customer Support Dept
What would you most like to see improved at your company?
More hours each week day
Review from Customer Support Dept