Gainsight Operations Department Employee Reviews
Briefly describe your overall experience at your company
I can't imagine a much better company to work for, especially during a challenging year like 2020.
Review from Operations Dept
The thoughtfulness of the exercise and the feedback that was given
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What do you like best about the leadership team?
They are very transparent for the most part and have truly shown their "human-first" nature during this pandemic.
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You can count on them and they are always there to help support you and point you in the right direction.
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Transparency, positivity, leads by example
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Our leadership team is made of of the best customer success professionals in the industry.
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Our executive team has a high level of transparency!
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What does the leadership team need to get better at?
There aren't any Leadership reviews of Gainsight yet.
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What is the best part about your compensation package?
The salary seems fair and competitive, and the benefits are top notch.
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The options available so that I can make a decision for what is best for my family. It’s n
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Very competitive vs what I've heard from friends.
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Accelerators for additional earning potential for overachieving targets
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Excellent healthcare and generous PTO
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Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Gainsight yet.
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What are some of the best things about your team?
Collaborative environment and good mixture of productive work time while also mixing in personal development and water cooler talk.
Review from Operations Dept
The collaboration and the diverse personalities that make it so fun and productive to work with one another
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I work with a team that is given autonomy yet is still motivated and productive. I'm proud to be a part of this team.
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Everyone is authentically passionate about customer success
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Hard workers but still fun
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What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Gainsight yet.
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What is most positive about the culture and environment at your company?
Everything boils down to human first. Even when I'm going through a stressful situation, I know I have support from management and executives because they live our values.
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Human first while winning in business
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The CEO's top-down "people first" approach. Many companies use buzzwords like diversity and inclusion. I have no doubt that my company is sincere when promoting these views.
Review from Operations Dept
Child like joy is one of our values and you can see that come to life by spending a few hours in one of our offices
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Upbeat and positive environment that treats its employees well
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What needs to change to make the company culture better?
There aren't any Environment reviews of Gainsight yet.
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What did you like most about the interview process?
Overall, the process was easy but it did take a while.
Review from Operations Dept
I interviewed 5 years ago and got to interview directly with the CEO
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I got to speak with all of my would-be team members, not just the hiring manager
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Every step made sense -- I wasn't being put through a process simply for the sake of the process. They learned from me what they needed to, and I learned what I needed to, and then we both made a decision.
Review from Operations Dept
Open to what we are sharing, giving an opportunity to express our ability.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
learning new skills and being able to apply them to cutting-edge projects
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The challenge to have an impact
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-Working with the latest technologies -Company culture -Office perks
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My team is the best part
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My work makes me feel both capable and challenged at the same time, and my coworkers are hugely supportive of my efforts and my growth.
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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