Global Industrial Company Customer Success Department Employee Reviews

This is the best company I have ever worked for, the people here are easy to get along with and filled with hard workers

Review from Customer Success Dept

The employee experience is the sum of all the interactions It involves the culture, benefits, physical work environment, and tool’s I have contribute my academic growth and future goals. My worst experience is with my manager he do not have any process knowledge and try to torture and make frustat

Review from Customer Success Dept

I am happy to work for the company all though it can be overwhelming at times.

Review from Customer Success Dept

It has been a wonderful time till date

Review from Customer Success Dept

I left my previous job to join this company "SYX", This company means a lot to me, as I am dreaming my future here, I want to retire in this organization, I want enough support from company to succeed in carrier. You can help us with great leaders to walk miles, finance & medical services.That's all

Review from Customer Success Dept

Being understanding and open for help with any situation.

Review from Customer Success Dept

One of the essential leadership qualities is the possession of honesty. Honesty is expected from leaders to garner trust and respect from people for reliability

Review from Customer Success Dept

Devan Winton is my supervisor and she is very supportive and helpful. The no calls out or no calling or emailing the warehouse is a bit frustrating. We need to be able to call the vendors and carriers because they take too long to respond back.

Review from Customer Success Dept

Team spirit, Helping hands, Co-operative, understanding

Review from Customer Success Dept

Everything was great, it would be best experience if we conduct team discussion every week for an hour to understand our standing in terms of our performance and improvement, that's all. I appreciate this survey. It can become much better if you guys ask for a survey specific to our leads & manager.

Review from Customer Success Dept

Learning the business. Day to day operations and interactions show that they have no knowledge of customer service or what quality assurance is. Previous manager was never replaced and it has just truely been just busy work being assigned

Review from Customer Success Dept

Better synergy. Also, the organization is becoming "top-heavy". Associates are looking for functional support.

Review from Customer Success Dept

Being it's all mine and I deserve it.

Review from Customer Success Dept

A compensation package is the combination of benefits that an employer offers to employees. This may include wages, insurance, vacation days,

Review from Customer Success Dept

All in all is acceptable

Review from Customer Success Dept

Mediclaim service & annual bonus. I also want to appreciate such a friendly work environment. We get enough tools and accessories to work.

Review from Customer Success Dept

I feel that I spend a lot of time trying to get all my work done. I really investigate to try to help the customers. I don't feel rushing us off wrap up or counting how long a call takes is fair and i feel it effects our efforts in helping our customers. I honestly try to do all I can to help.

Review from Customer Success Dept

Market rate for current position

Review from Customer Success Dept

Being paid fairly! Historically the organization is known to pay below the salary range, this isn't a decision to be proud of.

Review from Customer Success Dept

being good listeners and willing to help

Review from Customer Success Dept

One of the biggest advantages of working in a team is that there is most often an equal division of labor so instead of having to look into all the aspects of a project individually, each person merely has to deal with one aspect of it.

Review from Customer Success Dept

I love the teams chat , I feel like everyone is helpful even though you know they are busy also. Devan is a fantastic manager who pushes us to be great without being mean but being supportive.

Review from Customer Success Dept

Confident, Helping, Ready to assist

Review from Customer Success Dept

People in our teams are good with supportive in nature. Nice people around.

Review from Customer Success Dept

Better experinced employees would make it easier to work together and less stressful

Review from Customer Success Dept

Being able to work with all cultures is like two thumbs up

Review from Customer Success Dept

There is nothing better than working in a company with a great company culture.

Review from Customer Success Dept

I feel this is a great company to work for but there are a few things that can be made more streamlined to make the processes easier.

Review from Customer Success Dept

Energetic culture, Highly motivated, Help each other

Review from Customer Success Dept

I like Fun-Friday events, I think that's what an organization can provide, my expectation is little high though. I respect & appreciate what is being offered by company.

Review from Customer Success Dept

Standards need to be improved with clear goals

Review from Customer Success Dept

The people I work with

Review from Customer Success Dept

Except my manager Torture everything makes me happy

Review from Customer Success Dept

When I close my SRC in one call.

Review from Customer Success Dept

Getting new queries and able to help customers in every way possible

Review from Customer Success Dept

Mode of communication to our client, like we are handling through an email. I could be much better if work from home is offer frequently... I stay close by so it's easy for me to reach office on time. Though it takes an hour to get ready and reach office.

Review from Customer Success Dept

Better management that have more knowledge of customer service

Review from Customer Success Dept

Fair pay for all (not just VPs and SVPs), reduce Benefit cost, and hire functional talent.

Review from Customer Success Dept