Gopuff Customer Support Department Employee Reviews | Comparably
Gopuff Claimed Company
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding. read more
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EMPLOYEE
PARTICIPANTS
173
TOTAL
RATINGS
4954

Gopuff Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

How they actually care and constantly check in!

Review from Customer Support Dept

Everyone works as a team and shares any information that they feel will help as a team. I learn bew things every day and it helps me to expand in a major way within my knowledge of the company

Review from Customer Support Dept

I like how no one judges ad how close we are as a team

Review from Customer Support Dept

Leadership team seems very interested in all ideas and is very willing to listen.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Gopuff yet.
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What is the best part about your compensation package?

Compensation Reviews

The pay rate and my GOAT SQUAD. Shout out to everyone!!!

Review from Customer Support Dept

We are able to work overtime when offered and we have pto eligible days as well as sick days incase of emergencies i lost my home to anfire recently since working here snd Go Puff has been nothing but fantastic to me!

Review from Customer Support Dept

My shirt cups and cookies lol

Review from Customer Support Dept

work expectation is high but the company counters that with a generous PTO policy.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I believe $15 should be the minimum wage a person receives.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Collaboration, eagerness to solve issues.

Review from Customer Support Dept

When someone is lost on something we all pitch in to help every one is so hospitible and happy very helpful and concerned during hard times

Review from Customer Support Dept

I love being able to just generally chat with them. I’m a very shy individual in person and being work from

Review from Customer Support Dept

They are actually very funny makes me want to come to work.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

I love how connected the company is to everything going on in the world!

Review from Customer Support Dept

They celebrate everyone as a whole they respect peoples pronouns and do not judge people for how they choose to live! I love that they celebrate pride and juneteenth!!

Review from Customer Support Dept

You guys keep us updated I also love the pride channel as well

Review from Customer Support Dept

There is a lot of energy and most people seem excited about the direction of the company.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Working at home and working with the GOAT SQUAD

Review from Customer Support Dept

I love the environment the way everyone is so welcoming deslong with my customers and being able to help them the way I can is the best part being able to he customer obsessed i love to help others

Review from Customer Support Dept

I'm able to help people

Review from Customer Support Dept

Seeing the work we do to make customers happy results in customers returning to our platform.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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