Hardee's Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Team oriented, family friendly, and focused on a common goal
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are very helpful making sure they work with us
Review from Customer Support Dept
We are a family and we are a amazing team
Review from Customer Support Dept
Hard working and fast clean an neat
Review from Customer Support Dept
Skilled, helpful, and full of energy
Review from Customer Support Dept
They provide a positive environment for their environment
Review from Customer Support Dept
What does the leadership team need to get better at?
actually leading and being in charge and having respect for those who work for them
Review from Customer Support Dept
They need to work on controlling their idea of profits over labor cost. They need to loosen the reigns and allow more employees to work on the team together to make the work flow more consistent and expedient for customers.
Review from Customer Support Dept
they need to make their managers treat works fairly and like humans. Raises would be nice too
Review from Customer Support Dept
What is the best part about your compensation package?
I get to make new friends and work hard
Review from Customer Support Dept
There isn't one where I work
Review from Customer Support Dept
It is effective and inexpensive
Review from Customer Support Dept
vacation time was very fair
Review from Customer Support Dept
I get my 40 hours plus overtime
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I have often been promised raises but in five years, I have not received one other than minimum wage increases in my state. I have improved my certifications and skills without any compensation. I am offered to do more work, but then it is frequently and nearly always edited in some manner.
Review from Customer Support Dept
I have been there 5 years and think I should make more than I do
Review from Customer Support Dept
People who get hired now are making the same amount as me who has been working there for 4 years plus they only do cashier or cook work and I do everything at the store.
Review from Customer Support Dept
the manager treats employees like cattle
Review from Customer Support Dept
What are some of the best things about your team?
We get along and we are amazing at work we do
Review from Customer Support Dept
Very nice learn fast and clean
Review from Customer Support Dept
We work well together and communicate effectively
Review from Customer Support Dept
They are easy to get along with
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Coworkers need to improve attendance, cleanliness, speed, and honestly coming to work lucid. Coworkers need to be fully trained before allowing to work, and they need to work on hygiene and friendliness as well as just overall customer service.
Review from Customer Support Dept
co-workers are better then the managers
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Clean and neat on time and fast
Review from Customer Support Dept
The best part of our environment is communication and team work
Review from Customer Support Dept
Different ages and races of all staff members I am always learning something new
Review from Customer Support Dept
A very clean and positive environment
Review from Customer Support Dept
What needs to change to make the company culture better?
If the workers would show more respect for the leaders and vice versa I think a lot would change.
Review from Customer Support Dept
treat people right and they will stay working
Review from Customer Support Dept
What did you like most about the interview process?
It was very exciting and so excited to work with my team
Review from Customer Support Dept
Able to speak freely and be myself
Review from Customer Support Dept
What would you improve about your company's interview process?
There needs to be unpaid training and screeners. All previous employers need to be called or schools and teachers if it's a highschool student. We need a contract that we can fire for any reason in 3 months without punishment of unemployment benefits blow back. Need to let go for non attendance.
Review from Customer Support Dept
What makes you most happy at work?
Seeing customers happy when they leave the restaurant
Review from Customer Support Dept
Meeting new customers and cleaning
Review from Customer Support Dept
My coworkers and making guests happy
Review from Customer Support Dept
when its almost time to go home
Review from Customer Support Dept
Closing time duties and getting to talk to my manager
Review from Customer Support Dept
What's going wrong and how can it be improved?
The store is understaffed. Management wants a labor cost of 10-15% versus 10 years ago when it was 30%. They are not offering raises or extra hours, the store doesn't close when weather and highways are shutdown, there is no bonus or review process, and everyone is angry all the time.
Review from Customer Support Dept
Too many people bossing and think they are in control. Set who workers listen too
Review from Customer Support Dept
need raises, managers need to treat employees better, niceness
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What do you like best about your company?
My team members and the customers and working hard
Review from Customer Support Dept
What would you most like to see improved at your company?
More people to come and join us at hardees
Review from Customer Support Dept