Health Care Service Corporation (HCSC) Operations Department Employee Reviews | Comparably
Health Care Service Corporation is the largest customer-owned health insurance company in the United States. read more
EMPLOYEE
PARTICIPANTS
90
TOTAL
RATINGS
1066
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Health Care Service Corporation (HCSC) Operations Department Employee Reviews

Briefly describe your overall experience at your company

What do you like best about the leadership team?

Leadership Reviews

The get things done in a fast/urgent manner when issues are brought to their attention.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, pushing back on work that doesn’t be

Review from Operations Dept

Listen to their employees. Show appreciation of all the work we do and not with a cheap turkey dinner and little trinkets from oriental trading company. They make 6 digit incomes and many of us barely get by.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

3 Diversity Days that can be used whenever since different religions celebrate different holidays

Review from Operations Dept

The amount of time off earned.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

A raise, more recognition, and appreciation not some cheap piece of paper award.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Supportive, encouraging, helpful, SMEs, experience d

Review from Operations Dept

how well we all work together.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Their work ethic, and the quality of the work they do.

Review from Operations Dept

We were not trained well. There is more drama than a soap opera. If you ask a question you get 3-4 different answers leaving you in utter confusion.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We are a Diverse and Inclusive company

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

The tension is horrible. System issues often.Some units do not have an in-house Sup. The HR person is not even onsite she works from home.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

I was giving a tour of the building and they answered all the question I asked. They gave me a follow up call the day they said they would reach out

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Health Care Service Corporation (HCSC) yet.
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What makes you most happy at work?

Outlook Reviews

Teammates, networking, looking for other opportunities

Review from Operations Dept

Im no longer on the phones and get to watch TV while auditing

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

The workload for my department isn’t sustainable for the numb

Review from Operations Dept

There is no communication. Nobody cares. The sups are on calls all day long. They ding you for every little thing but no acknowledgement of the good things.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Health Care Service Corporation (HCSC) yet.
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What would you most like to see improved at your company?

Outlook Reviews

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