IHOP Company Culture
IHOP Culture
This score is derived from employee ratings & reviews2.4/5
IHOP's Overall Culture is rated D-
IHOP CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Steve Joyce
53 /100
See More
Diversity at IHOP
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at IHOP have rated Environment, Retention, and Work Culture as the highest categories they have scored
Women at IHOP
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at IHOP have rated Environment, Team, and Office Culture as the highest categories they have scored
IHOP eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-44
IHOP employees are -44% more likely to recommend IHOP as a great place to work
| 23% | Promoters |
|---|---|
| 10% | Passives |
| 67% | Detractors |
Working at IHOP
Working at IHOP is rated below average by 1949 employees, across various culture dimensions. IHOP employees rate Office Culture highest among all categories, and think that Perks And Benefits and Work Culture have the most room for improvement, putting IHOP’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Los Angeles. See below in detail how working at IHOP was rated by employees.
Overall Company Culture at IHOP
D-
Overall Company Culture at IHOP is rated D-
Last updated today
Bottom
10%
IHOP ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
IHOP Employee Reviews
Out of 1566 IHOP employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping IHOP improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
Positive Reviews From IHOP Employees
- What did you like most about the interview process?i got the job immediately
- What did you like most about the interview process?Everything the experience i was going to get working
- What are some of the best things about your team?flexiable and nice or overall understanding
Constructive Feedback From IHOP Employees
- What would you improve about your company's interview process?Properly train the managers. Interview process is always a mess
- What would you improve about your company's interview process?Do the on boarding on the first day so you will be paid
- What needs to change to make the company culture better?If they would pay you for your time of work and dont play your working days by ear
IHOP Company Information
IHOP Company Overview
Everything you love about breakfast.
IHOP Mission, Vision & Values
IHOP Mission Statement
Our mission for making breakfast an experience to remember starts with having the best team to make it happen - at every level. This mission is infused into our Vision & Values. So if you'd like to join us, the best place to start is by learning about these principles that guide us. Then you can decide the career opportunity that serves you best.
IHOP Vision Statement
Our Vision & Values define our culture and act as a foundation for our relationships with our guests, suppliers, communities and each other. We value innovation, collaboration and diversity and we behave with integrity. These core values and beliefs are also how we hold ourselves and each other accountable to the vision of what we want IHOP to be.
IHOP Values
- Integrity
- Excellence
- Innovation
- Accountability
- Inclusion
- Trust
- Community
Sustainability and Corporate Social Responsibility at IHOP
From the food we sell to the buildings in which our iconic brand operates, our business affects the environment. In addition to maintaining compliance with applicable laws and regulations, our teams work diligently to ensure that our suppliers are also equally compliant.
We value the communities in which we do business, and recognize that our success depends on more than the contributions of our employees and the relationships we foster with our franchisees. Our success depends on the health and prosperity of the communities we serve.
By giving back in the communities where we operate, on a national and local level, we hope to make a difference – especially in the area of raising funds to support seriously ill and injured children. To that end, we hold hundreds of fundraisers and events across the country, year after year, including:
National Pancake Day: IHOP® Restaurant’s nationwide one-day event to benefit children's hospitals, primarily Children's Miracle Network Hospitals. In 2015, IHOP® celebrated a decade of giving with our 10th annual National Pancake Day. A record-breaking $3.5 million was raised, bringing the 10-year total to nearly $20 million for charity. By aligning behind one cause, we've found that we can deliver a greater impact and provide greater support for families in need.
National organizations, local support: Many IHOP franchisees support organizations such as the United Way, Boys and Girls Clubs, Toys for Tots and others through sponsorships, events and fundraisers.
We also engage our Restaurant Support Center and field employees in initiatives that serve the communities where we live and operate. Each year, "Philanthropic Day" gives our employees an opportunity to volunteer at the charity of their choice and get a full day of paid time off. At our Restaurant Support Center in Glendale, California, employees have used their day to work with organizations like Habitat for Humanity and the Los Angeles Downtown Women's Shelter.
| Headquarter | Glendale, CA United States of America |
|---|---|
| Website | www.ihop.com/ |
| Founding Date | 1958 |
| Tel | +1 866-444-5144 |
| Company Status | Private |
IHOP Competitors
IHOP competitors include Chipotle, Darden Restaurants, Cracker Barrel, and Chili's. IHOP ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how IHOP compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
IHOP Employees
1949 employees at IHOP have reviewed IHOP across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 1949 IHOP employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at IHOP are mostly dissatisfied with their total compensation at IHOP, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at IHOP are not very pleased with their team. 1949 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at IHOP are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at IHOP believe the environment at IHOP is negative. Most Participants believe the pace of work at IHOP is comfortably fast. About 70% of the employees at IHOP work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at IHOP are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
IHOP employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at IHOP report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at IHOP have 0 meetings
Meetings
A Day in the Life
66% of IHOP employees look forward to interacting with their team every day
Coworkers
A Day in the Life
IHOP employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
49% of IHOP employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
IHOP employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
57% of IHOP employees call their work environment negative
Environment
Joining IHOP - Employee Onboarding
The prevailing opinion from employees about joining IHOP is that the company was very prepared on their first day. IHOP employees concluded that their overall onboarding experience was positive. 53% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
IHOP KPIs and OKRs
At IHOP 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of IHOP's KPIs and OKRs is essential for its success. Out of 41 IHOP employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 23 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
IHOP CEO & Leadership
IHOP CEO - Steve Joyce
53 /100
IHOP’s CEO Steve Joyce started in this role in 2019. Steve’s approval rate is lower compared to CEOs at similar sized companies, putting Steve in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Los Angeles. Steve Joyce’s employees rank IHOP in the Bottom 40% for Office Culture, in the Bottom 30% for Environment, and in the Bottom 25% for Professional Development. Joyce is generally unpopular with IHOP employees, but ranks especially low with employees in the Customer Success department, and by employees in the HR department and employees in the Marketing department. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to IHOP’s competitors, Steve Joyce ranks below Chili's CEO Wyman Roberts.
IHOP Leadership
The IHOP Executive Team is rated a “D” and led by CEO Steve Joyce, Executive Joe Cambell, and VP Marketing Alisa Gmelich
Steve Joyce CEO / President
Steve Joyce serves as the CEO / President of IHOP.
Joe Cambell Executive
Joe Cambell serves as the Executive of IHOP.
Alisa Gmelich VP Marketing
Alisa Gmelich serves as the VP Marketing of IHOP. Alisa started at IHOP in January of 2015. Alisa currently resides in... read more
Morgan Grob VP of Operations
Morgan Grob serves as the VP of Operations of IHOP.
Bill Radebaugh Division Vice President
Bill Radebaugh serves as the Division Vice President of IHOP.
Naji Rostom Vice President Operations
Naji Rostom serves as the Vice President Operations of IHOP. Naji started at IHOP in October of 2009. Naji currently... read more
Adam Snow Vice President, Strategy & Business Analytics
Adam Snow serves as the Vice President, Strategy & Business Analytics of IHOP.
IHOP Salaries
How much does IHOP pay?
How much do people at IHOP get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at IHOP is $126,545, or $60 per hour, while the estimated median salary is $120,148, or $57 per hour.
At IHOP, the highest paid job is a General Counsel at $251,775 annually and the lowest is a CS Rep at $45,126 annually. Average IHOP salaries by department include: Operations at $85,906, Communications at $231,309, Legal at $174,155, and Marketing at $99,740. Half of IHOP salaries are above $120,148.
876 employees at IHOP rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 2640 ratings) while 850 employees at IHOP rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 883 ratings).
Salaries contributed from IHOP employees include job titles like Editor. Comparably data has a total of 0 salary records from IHOP employees.
Last updated today.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $118k | $118k | 33rd Percentile |
50th Percentile $157k | $157k | 50th Percentile |
67th Percentile $198k | $198k | 67th Percentile |
83rd Percentile $239k | $239k | 83rd Percentile |
100th Percentile $241k | $241k | 100th Percentile |
$126,545*
Average Compensation
$120,148*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
IHOP Salaries by Department
Diversity & Inclusion at IHOP
Diverse employees at IHOP score the company 57/100 across various culture categories, placing IHOP in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at IHOP across various culture dimensions.
We value, encourage and recognize the diversity of our workforce. We embrace our personal differences – whether it be race, gender, age, religion, culture, ethnicity, sexual orientation, veteran status, national origin or physical ability – and the benefits that an array of backgrounds, cultures and thinking styles bring to our organization.,,After all, the heart and soul of our brand is the people who take pride in their job and help those around them. Our employees are integral to our success. While the world and our business change rapidly, respecting these differences will continue to be essential to our long-term success.
Ranked Culture the Highest
Ranked Culture the Lowest
IHOP Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
IHOP PTO
IHOP's PTO and Vacation policy typically gives 0-10 days off a year with 80% of employees expected to be work free while out of office. Paid Time Off is IHOP's most important benefit besides Healthcare when ranked by employees, with 42% of employees saying it is the most important benefit. IHOP's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
IHOP Careers
IHOP Jobs
No Recent Jobs found for IHOP on Comparably
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Let IHOP Know You Want To Work There
Overview of Candidates Interested in IHOP on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
Product | 22% | |
Design | 11% | |
Executive | 11% | |
IT | 11% | |
Other | 11% |
Candidates By Location
Los Angeles | 22% | |
|---|---|---|
Glendale | 22% | |
Beverly Hills | 11% | |
Charlotte | 11% | |
Salem | 11% | |
Other | 22% |
IHOP Internship Program
Acquiring a position in IHOP's Internship Program is generally does not offer internships. Why intern at IHOP? Employees are not so happy at IHOP and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. IHOP employees say they’re never bored at work. Additionally, 58% have developed close friendships with their co-workers.
How difficult is it to get an internship at IHOP?
Customer Support
Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 3 Customer Support Interns
Very Difficult0%
Somewhat Difficult0%
Not Difficult25%
Difficult0%
Does Not Offer Internships75%
Answered by 4 Sales Interns
Frequently Asked Questions regarding IHOP
Who is the CEO of IHOP?
IHOP CEO is Steve Joyce, their score by employees is 53
What is IHOP eNPS?
The eNPS for IHOP is -44
What is the salary for Business Analyst in IHOP?
Business Analyst average salary in the US is 89k
What are the salaries in the Business Development in IHOP?
The average salaries for Business Development in IHOP is 141k
Who are IHOP competitors?
IHOP main competitors are Chipotle, Darden Restaurants, Cracker Barrel, Chili's
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