Provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all. This mission statement describes our role and the public’s expectation about how we should perform that role. In the United States, the Congress passes tax laws and requires taxpayers to comply. The taxpayer’s role is to understand and meet his or her tax obligations. The IRS role is to help the large majority of compliant taxpayers with the tax law, while ensuring that the minority who are unwilling to comply pay their fair share. read more

EMPLOYEE PARTICIPANTS: 81

TOTAL RATINGS: 804

CEO: John Koskinen

eNPS at IRS

IRS' Employee Net Promoter Score (eNPS) is -5, as rated by 64 employees. Employee Net Promoter Score tracks IRS employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at IRS to a friend? Today, 39% of IRS employees would encourage their friends to become coworkers, whereas 17% are neutral and 44% would not recommend working at IRS to their friends.

Last updated months ago.

Where This Score Ranks IRS' eNPS

TOP
50%
In the Top 50% of 1261 Similar Sized Companies on Comparably
2nd
2nd place versus 4 competitors rated on Comparably

-7

Jan

-5

Feb

-3

Dec

-6

Jan

-6

Mar

-5

Jan

Promoters
Passives
Detractors

Who Ranks IRS' eNPS the Highest?

Ethnicity - Asian or Pacific Islander 100/100

Experience - 6 to 10 Years 34/100

Tenure - 2 to 5 Years 25/100

Who Ranks IRS' eNPS the Lowest?

Department - Admin -83/100

Experience - 3 to 6 Years -80/100

Tenure - 5 to 10 Years -67/100

IRS eNPS At a Glance

IRS employees are less likely to recommend IRS as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Asian or Pacific Islander employees and employees with 6 to 10 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at IRS to a friend?” Based on 64 ratings, IRS ranks 2nd place versus its 4 competitors and is right below H&R Block.

The last rating was provided months ago.