LexisNexis Risk Solutions – We are not valued and not heard | Comparably
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At LexisNexis® Risk Solutions, our history, and entrepreneurial spirit make us a rare combination. We never stop innovating, always looking for ways to leverage the power of insight through data and advanced analytics to help our customers solve problems, make better decisions, and improve operations. Our technologies, decision tools and data services give our customers a clear advantage in evaluating and predicting risk and enhancing operational efficiency. Our global portfolio spans the following sectors: Aviation | Agriculture | Chemical | Energy & Fertilizers | Collections & Recovery | Commercial Property | Corporations & Non-Profits | Financial Services | Government | Healthcare | HR | Insurance | Law Enforcement & Public Safety |Tax LexisNexis Risk Solutions | ICIS | Cirium | Proagrica | Brightmine | EG | Nextens read more
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EMPLOYEE
PARTICIPANTS
1969
TOTAL
RATINGS
56849

We are not valued and not heard

What is most positive about the culture and environment at your company?

LexisNexis CARES - the company provides time to give back to our community.

What do your coworkers need to improve and how could you work together better?

It's not my coworkers, but management has caused tension in the team and each person on the team trying to out do the next person

Why do you feel undervalued and what would make you feel better about your compensation?

We do so much work and are not paid for our value. I can look go out and look at what other companies are paying for what we do and Lexis is very low.

What's going wrong and how can it be improved?

Jobs are going to REPH and the jobs they have over there now, the teams don't respond to emails, they lack knowledge to problem solve or think outside of the box. It has caused more work for me and current team. Which is not good customer experience.

What does the leadership team need to get better at?

They talk about taking Accountability and having exceptional Customer Experience. But, they don't see the day in and day out of unhappy customers that we have to deal with because it seems like the new Policy at Lexis is just to ignore emails and not respond, therefore can't get answers for customer

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