Liberty Mutual Insurance Operations Department Employee Reviews
Briefly describe your overall experience at your company
Superb benefits, competitive compensation, strong emphasis on DE&I, really rewarding culture.
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Review from Operations Dept
What do you like best about the leadership team?
Leadership is transparent and communicative, and has a clear and actionable vision.
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Great vision, very transparent, leads by example.
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Transparent and inclusive attitude that leaves me feeling motovated
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I like that they are always innovating and trying to make things better. The insurance industry is a tough competitive market, and while we may not always like or understand the decisions that are being made, we know they're for the best of the company. They're not decided lightly.
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They are understanding when situations arise in your personal life by being flexible and promoting work life balance. They also care about your development and will help in any way they can to advance your career.
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What does the leadership team need to get better at?
Less hubris. More substance, vision, openness, authenticity.
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Morale - super disengaged and don’t care to dig in and make a change
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Being personally responsible for results and not throwing employees under the bus for their incompetence.
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they need to treat people more fairly. less favoritsim
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What is the best part about your compensation package?
Pay is competitive and retirement benefits are superb. We have maximum match 401k AND a pension.
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Pay, Paid time off, Bonus
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Time off and flexible work arrangement
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HSA health plan is excellent
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Raises and bonuses yearly based on company and personal performance. Also company match for 401k
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Why do you feel undervalued and what would make you feel better about your compensation?
Health insurance is severely lacking in comparison to other companies
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Merit based promotions and not ambiguous goals and requirements.
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What are some of the best things about your team?
Teamwork is a big goal
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Motivated, effective, diverse, professional, and knowledgeable.
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Open , transparent, want to improve process and the way the company works. The way they give back to the community, fun to be around, hardworking
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Caring and kind and willing to help team effort at all times
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Our team had a rough start, but through consistent and open communication and team building, we were able to develop relationships with one another that are unbreakable. I wouldn't trade them for the world now.
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What do your coworkers need to improve and how could you work together better?
There is little collaboration, but this is a byproduct of Liberty’s culture.
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Strict accountability and cutting the fat
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What is most positive about the culture and environment at your company?
Big emphasis on diversity and inclusion. Fully subscribed to work life balance mentality and promoter of employee health - both physically and pschologically.
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Strong focus on employee growth and development, lots of opportunities, and emphasis on DE&I.
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Can do attitude, open and transparent communication, D&I is very strong in the culture
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Inclusive attitude and always welcoming change
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Attempting to address the required insurance needs of our internal and external customers through social media
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What needs to change to make the company culture better?
The goals are to aggressive with little to no development. When 60%+ of your teams aren’t meeting the goals it’s not attainable
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Events for employees to engage and reduce workload
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people need to be treated on merit not who you are and who you know
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Too much unwarranted and unnecessary change.
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What did you like most about the interview process?
Having the chance to talk to people i will potentially work with
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High-caliber people and transparent process.
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Very welcoming, explained benefits and plan well
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They took the time to make sure I was the right candidate
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I like that they provide feedback after the interview process to let you know what it is that you can work on to become more of an asset to the company.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Liberty Mutual Insurance yet.
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What makes you most happy at work?
Feeling recognized for my contribution.
Review from Operations Dept
Team work, work life balance, work from home, great manager and leadership team
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My co workers and the attitude they bring tonwork
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Being recognized for a job well done and being provided opportunities to develop beyond where I currently am.
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When I have been able to resolve an issue that perhaps another party was unable to resolve. Being an Underwriter, we are often the "go to" department when another department cannot help. Our knowledge is broad.
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What's going wrong and how can it be improved?
It's an average job... stability is great, excitement is lacking
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Liberty has all the signs of a business with a contracting customer base, or at least it is operating as such. There is high employee attrition and very little job security.
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Misaligned goals, lack of development
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Workload is a joke, those that work hard are punished by needing to do more but not compensated for it. Those that can’t cut it get rewarded with less work and same/more pay.
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it is a very stressful competivitive envoirment
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What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Liberty Mutual Insurance yet.
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