Marriott Culture | Comparably
Marriott International has named Variety senior editor Marc Graser editorial director of the company’s Creative and Content Studio. read more
EMPLOYEE
PARTICIPANTS
3164
TOTAL
RATINGS
23089

Marriott Company Culture

Marriott Culture

This score is derived from employee ratings & reviews
3.5/5
Marriott's Overall Culture is rated C+

Top Rated Culture Dimensions

Marriott CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Anthony Capuano Marriott's CEO
Anthony Capuano
71 /100

Diversity at Marriott

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at Marriott have rated CEO Rating, Outlook, and Team as the highest categories they have scored

Women at Marriott

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Marriott have rated Environment, Outlook, and Work Culture as the highest categories they have scored

Marriott eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

6

Marriott employees are 6% more likely to recommend Marriott as a great place to work

46%Promoters
14%Passives
40%Detractors

Working at Marriott

Working at Marriott is rated average by 3164 employees, across various culture dimensions. Marriott employees are most satisfied about CEO Rating, Outlook, and eNPS categories, putting Marriott’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Washington, DC. See below in detail how working at Marriott was rated by employees.

Overall Company Culture at Marriott

C+

Overall Company Culture at Marriott is rated C+

Last updated today

Top
50%

Marriott ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 3164 Employees

View Results
0
20
40
60
80
100
Design
85
Design85
Admin
76
Admin76
Engineering
74
Engineering74
Sales
73
Sales73
Customer Support
71
Customer Support71
HR
70
HR70
IT
70
IT70
Operations
70
Operations70
Finance
68
Finance68
Marketing
65
Marketing65
Product
55
Product55
Communications
52
Communications52
Customer Success
48
Customer Success48

Marriott Employee Reviews

Out of 2201 Marriott employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Marriott improve their work culture.

74%
26%
Positive Reviews74%
Constructive Feedback26%

Positive Reviews From Marriott Employees

  • What is most positive about the culture and environment at your company?
    When general manager wasn't there
  • What is most positive about the culture and environment at your company?
    My coworkers. They make my day positive.
  • What did you like most about the interview process?
    The interview process was good only cause it was with a pervious general manager. It my interview was with the current general manager I dont think I woulr have the job. I have seen him do interviews and they last on average about 2-3 minutes.

Constructive Feedback From Marriott Employees

  • What would you improve about your company's interview process?
    Take your interview in the office private and not have a open wide with people coming and going and you're talking no food should be allowed in your present or drinks. It should be a be professional, courtesy and kind. Listen to one another and be general about the companies needs
  • What does the leadership team need to get better at?
    Overrseeing and training very unprofessional
  • What needs to change to make the company culture better?
    Better leadership and compassion/understanding. Needs to be a better learning environment

Marriott Company Information

Marriott Company Overview

Marriott International has named Variety senior editor Marc Graser editorial director of the company’s Creative and Content Studio.

Marriott was founded in 1988 and its current CEO is Anthony Capuano. Since its inception 38 years ago, Marriott has grown to 226500 employees.

Marriott Mission, Vision & Values

Marriott Mission & Values

To enhance the lives of our customers by creating and enabling unsurpassed vacation and leisure experiences.

Marriott Vision Statement

To become the premiere provider and facilitator of leisure & vacation experiences in the world.

HeadquarterBethesda, MD 20817
United States of America
Websitewww.marriott.com
Founding Date1988
Tel+1 301-380-3000
Company StatusPublic
StockMAR

Marriott Competitors

Marriott competitors include Hyatt, Four Seasons Hotels and Resorts, Carlson, and Hilton. Marriott ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Marriott compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Hyatt's Logo
    Hyatt
    4.5/5
  2. #2
    Four Seasons Hotels and Resorts' Logo
    Four Seasons Hotels and Resorts
    4.3/5
  3. #3
    Marriott's Logo
    Marriott
    3.5/5
  4. #4
    Carlson's Logo
    Carlson
    3.4/5
  5. #5
    Hilton's Logo
    Hilton
    3.1/5
  • Culture Video

Marriott Employees

Marriott has 226500 employees. 3164 employees at Marriott have reviewed Marriott across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 3164 Marriott employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Marriott are not very pleased with their total compensation at Marriott, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Marriott are generally satisfied with their team. 3164 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Marriott are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Marriott believe the environment at Marriott is positive. Most Participants believe the pace of work at Marriott is comfortably fast. About 62% of the employees at Marriott work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Marriott are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Marriott employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Marriott report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Marriott have 1 meeting
Meetings
A Day in the Life
76% of Marriott employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Marriott employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
49% of Marriott employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Marriott employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
62% of Marriott employees call their work environment positive
Environment

Joining Marriott - Employee Onboarding

The prevailing opinion from employees about joining Marriott is that the company was prepared on their first day. Marriott employees concluded that their overall onboarding experience was positive. 59% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Marriott KPIs and OKRs

At Marriott 32% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Marriott's KPIs and OKRs is essential for its success. Out of 62 Marriott employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 35 have said yes.

AnswerPercent
Yes56%
No44%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes32%
No68%
Are the KPIs/OKRs for your department clear?

Marriott CEO & Leadership

Anthony Capuano Marriott's CEO
71 /100

Marriott CEO Awards and Recognitions

Best CEOs 2019 (Large Companies)
Best CEOs for Diversity 2019 (Large Companies)
Best CEOs 2018 (Large Companies)
Top 15% Rated CEOs 2016

Marriott’s CEO Anthony Capuano started in this role in 2021. Anthony’s approval rate is just above average, putting Anthony in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Washington, DC. Anthony Capuano is well regarded by employees for the Outlook Marriott offers, and ranks among the Top 40% of CEOs by employees in that category. Anthony is most liked by employees in the IT department and employees in the Admin department. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to Marriott’s competitors, Anthony Capuano ranks just above Hilton’s CEO Christopher Nassetta. With Anthony’s leadership, Marriott employee respondents are most happy about their Outlook and Environment. Anthony was rated slightly below average for Office Culture.

Marriott Leadership

The Marriott Executive Team is rated a “C+” and led by CEO Anthony Capuano, President and Chief Growth & Inventory Officer Lizabeth Kane-Hanan, and Global Chief Development Officer and Executive Vice President Anthony Capuano Jr.

  • Anthony Capuano  CEO / President

    Anthony Capuano CEO / President

    Anthony “Tony” Capuano is chief executive officer of Marriott International, Inc. In this role, Mr. Capuano presides... read more

  • Lizabeth Kane-Hanan President and Chief Growth & Inventory Officer

    Ms. Lizabeth Kane-Hanan has been the Chief Growth & Inventory Officer at Marriott Vacations Worldwide Corporation... read more

  • Anthony Capuano Jr. Global Chief Development Officer and Executive Vice President

    Mr. Anthony G. Capuano, Jr., also known as Tony, has been an Executive Vice President and Global Chief Development... read more

  • John Geller Jr. Chief Financial Officer and Executive Vice President

    Mr. John E. Geller, Jr. has been the Chief Financial Officer and Executive Vice President of Marriott Vacations... read more

  • Ralph Lee Cunningham Chief Operating Officer and Executive Vice President

    Mr. Ralph Lee Cunningham has been the Chief Operating Officer of Marriott Vacations Worldwide Corporation (Former Name:... read more

  • Stephanie Coleman Linnartz Global Chief Marketing & Commercial Officer and Executive Vice President

    Ms. Stephanie Coleman Linnartz has been Global Chief Commercial Officer at Marriott International, Inc. since October... read more

  • John Willard Marriott Jr. Executive Chairman

    Mr. John Willard Marriott, Jr., also known as Bill, is a Co-Founder of Platinum Investments Ltd. Mr. Marriott serves as... read more

  • Brian Miller Chief Sales & Marketing Officer and Executive Vice President

    Mr. Brian E. Miller has been Chief Sales & Marketing Officer and Executive Vice President of Marriott Vacations... read more

  • Kathleen Kelly Oberg Chief Financial Officer and Executive Vice President

    Ms. Kathleen Kelly Oberg, also known as Leeny, has been Manager of Starwood Hotels & Resorts Worldwide Inc., since... read more

Marriott Salaries

How much does Marriott pay?

How much do people at Marriott get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Marriott is $124,509, or $59 per hour, while the estimated median salary is $114,422, or $55 per hour.

At Marriott, the highest paid job is a Group Product Manager at $219,698 annually and the lowest is a Sales Manager at $28,000 annually. Average Marriott salaries by department include: Design at $114,723, Admin at $59,180, Legal at $152,932, and Marketing at $143,620. Half of Marriott salaries are above $114,422.

1129 employees at Marriott rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 3421 ratings) while 1077 employees at Marriott rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 1131 ratings).

Salaries contributed from Marriott employees include job titles like Data Scientist, Admin Assistant, Accountant, and CS Rep. Comparably data has a total of 10 salary records from Marriott employees.

Last updated a day ago.

1st Percentile
$50k
$50k1st Percentile
17th Percentile
$84k
$84k17th Percentile
33rd Percentile
$114k
$114k33rd Percentile
50th Percentile
$174k
$174k50th Percentile
67th Percentile
$228k
$228k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$295k
$295k100th Percentile
$124,509*
Average Compensation
$114,422*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Marriott Salaries by City

Marriott Salaries by Department

Explore Marriott Salaries

Diversity & Inclusion at Marriott

Diverse employees at Marriott score the company 68/100 across various culture categories, placing Marriott in the Top 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Marriott across various culture dimensions.

Ranked Culture the Highest

Women 83/100
Department - IT
Men 85/100
Department - Design
Diverse Employees 85/100
Department - IT

Ranked Culture the Lowest

Women 44/100
Department - Customer Success
Men 51/100
Department - Product
Diverse Employees 49/100
Department - Product

Marriott Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Marriott PTO

Marriott's PTO and Vacation policy typically gives 15-20 days off a year with 66% of employees expected to be work free while out of office. Paid Time Off is Marriott's most important benefit besides Healthcare when ranked by employees, with 41% of employees saying it is the most important benefit. Marriott's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time18%
Vacation Policy41%
Office Meals2%
401k Contribution37%
Childcare2%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes34%
No66%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo6%
$1500 - $2500/mo14%
$1000 -$1500/mo18%
$500 -$1000/mo31%
Less than $500/mo31%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Marriott Careers

Marriott Jobs

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H1B Visa

In 2019, Marriott applied for 31 H1B visas. Of the work permits applied for, 97% were approved.

Work Permit Application Outcome

Marriott has a total of 226500 employees

31
Total Applied
  • 97% Granted (30 out of 31)
  • 0% Denied ( out of 31)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 31)
  • 3% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 31)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Marriott Know You Want To Work There

Overview of Candidates Interested in Marriott on Comparably

Candidates By Department

All Industries
37%
Sales
14%
Engineering
10%
Operations
9%
Finance
6%
Other
24%

Candidates By Location

New York City
7%
Washington
5%
Los Angeles
4%
San Francisco
4%
Dallas
3%
Other
77%

Marriott Internship Program

Acquiring a position in Marriott's Internship Program is generally somewhat difficult. Why intern at Marriott? Employees are happy at Marriott and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Marriott employees say they’re never bored at work. Additionally, 56% have developed close friendships with their co-workers.

How difficult is it to get an internship at Marriott?

Engineering
Customer Support
Very Difficult0%
Somewhat Difficult25%
Not Difficult50%
Difficult0%
Does Not Offer Internships25%
Answered by 4 Engineering Interns
Very Difficult14%
Somewhat Difficult29%
Not Difficult14%
Difficult0%
Does Not Offer Internships43%
Answered by 7 Customer Support Interns

Frequently Asked Questions regarding Marriott

Who is the CEO of Marriott?

Marriott CEO is Anthony Capuano, their score by employees is 71

What is Marriott eNPS?

The eNPS for Marriott is 6

What is Marriott revenue?

Marriott revenue is $5B

What is the salary for DevOps in Marriott?

DevOps average salary in the US is 130k

What are the salaries in the Operations in Marriott?

The average salaries for Operations in Marriott is 85k

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