MultiCare Health System CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
It has had more downs then ups and it just makes me want to cry. but I like the patients so I stay
Review from Customer Support Dept
What do you like best about the leadership team?
They listen and are responsive
Review from Customer Support Dept
What does the leadership team need to get better at?
Things have noticeably gone downhill as far as the cleanliness, quality of the cafeteria, quality of linens, staffing cuts that have affected response of housekeeping personnel to the nursing units. Quality Healthcare & customer service used to be the bottom line, but now it seems to be $$$$.
Review from Customer Support Dept
they need to treat their employees better
Review from Customer Support Dept
What is the best part about your compensation package?
Medical, Dental, Life & Diabilty Insurance
Review from Customer Support Dept
Good competitive salary, benefits and retirement plan
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
better pay. they recently gave us 2.5 increase with was only .52. crazy
Review from Customer Support Dept
What are some of the best things about your team?
We support each other as nurses and work really well as a team, both at work & outside of work.
Review from Customer Support Dept
We like each other and work well together
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
they gossip a lot and it distracts from work.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Cameraderie between the nurses & physicians as we go through our day.
Review from Customer Support Dept
Demanding but fulfilling. Stressful at times but rewarding
Review from Customer Support Dept
What needs to change to make the company culture better?
i need the bosses to trust their employees
Review from Customer Support Dept
What did you like most about the interview process?
It has been so long ago that I don’t really rem
Review from Customer Support Dept
meeting face to face with my direct supervisors
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
A day when good care is achieved in spite of a hectic schedule & unexpected challenges. I also really enjoy my co-workers.
Review from Customer Support Dept
Culture, co-workers, supervisors and salary
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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