Nextiva Product Department Employee Reviews | Comparably
Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. read more
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EMPLOYEE
PARTICIPANTS
538
TOTAL
RATINGS
18877

Nextiva Product Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Open communication, accessibility. Willingness to listen or be challenged.

Review from Product Dept

I love the fact that Nextiva feels like a real team from the top down, with everyone going in the same direction and communication flowing naturally in all directions.

Review from Product Dept

very focused on sales, but everyone is driven by different goals and a manager should take the time to understand what drives a person

Review from Product Dept

I like the leadership culture at Nextiva. It’s not overly hierarchical and politics driven. Everyone is looking to work together for the benef

Review from Product Dept

The leadership have clearly had their eye on growth since the beginning, and it’s been a fast growing company for a while now. I like that they haven’

Review from Product Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Nextiva yet.
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What is the best part about your compensation package?

Compensation Reviews

I have had better compensation packages and specifically benefits / medical etc. at other organizations. There is room to improve.

Review from Product Dept

That it's competitive and constantly reviewed.

Review from Product Dept

the commission structure and pay

Review from Product Dept

It’s enough. Nothing special really. One good thing is that the company is stable so you know

Review from Product Dept

The flexible leave is great. I don’t

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Nextiva yet.
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What are some of the best things about your team?

Team Reviews

Everyone's eager to give a hand, but also to raise a flag when we need to give the extra mile. This is a team that always aims for the best!

Review from Product Dept

We enjoy working together its like family.

Review from Product Dept

I learn from my team. Between us we have a broad range of experience to draw from. It helps get the difficult work done.

Review from Product Dept

Everyone gets treated well by our manager, and there isn’t the underlying competitive aspect that a lot of sales teams have. Everyone seems to have an idea about the bigger pictu

Review from Product Dept

My team are the reason I like working here so much - really interesting people, all good at their jobs, everyone just gets in and gets the work done, and want to work really hard. There’s no inter team competition, everyone is there to get the job done

Review from Product Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

i prefer interaction via web :)

Review from Product Dept

What is most positive about the culture and environment at your company?

Environment Reviews

good energy, yes we can mentality, innovation.

Review from Product Dept

One of Nextiva's values is caring; we really live up to it and watch out for each other and our customers.

Review from Product Dept

the can do attitude to succeed

Review from Product Dept

Hard work and good work gets recognition. They spend time making sure people feel valued.

Review from Product Dept

I really like the building and the offices, it makes it a nice environment to work in and I enjoy coming to work every day.

Review from Product Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Nextiva yet.
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What did you like most about the interview process?

Interviews Reviews

I got to meet a few people I would be working with which was great and gave me a good idea of the team and what it would be like to take the job.

Review from Product Dept

Nothing comes to mind. It was simple and easy from memory.

Review from Product Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Nextiva yet.
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What makes you most happy at work?

Outlook Reviews

The ability to work in a high talent dense environment. The role I play in the expansion of the company.

Review from Product Dept

Nextiva is a place where I feel I belong! People who put in the hard work, value achievements and knowledge over hierarchies AND treat other with respect.

Review from Product Dept

doing a good days work

Review from Product Dept

The vibe and office is really nice.

Review from Product Dept

Getting feedback whether good or bad it’s important to me to drive progress and my own professional development. I real

Review from Product Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Nextiva yet.
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What do you like best about your company?

Outlook Reviews

We’re growing really fast. Our team has doubled since I started so it’s an exciting place to be working in 2

Review from Product Dept

Excellent management style. Excellent career path planning.

Review from Product Dept

Amazing benefits, phenomenal leadership, great employees. Would recommend this company to anyone.

Review from Product Dept

Friendly work environment and flexible work hours. Overall, its a great experience working with Nextiva.

Review from Product Dept

What would you most like to see improved at your company?

Outlook Reviews

A better range of outside training programs. I have some skills I need to work on and the programs that are internally available don’t cover all area

Review from Product Dept

Pay for performance in my department could be good. I believe other departments have this in place but it’s not a part of the technology/development team at this time and I think it would be a good change to consider. People are motivated by mone

Review from Product Dept
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