Noodles & Company Customer Success Department Employee Reviews

I love the people I work woth. We have the best Area manager and our GM is very inspiring.

Review from Customer Success Dept

My GM and area mangers are selfish. They don’t take care of there team members at all, they MAKE US come in if we can’t “find coverage” they are the mangers. They can figure it out. There is at least one mental breakdown a day. The hours should change until we find more staff. And they don

Review from Customer Success Dept

I feel that it is a really crappy company to work for.

Review from Customer Success Dept

We are family and we love our job.

Review from Customer Success Dept

The GM doesn’t care at all. Never works at the store. Expects everything to stay in tack and every night should be perfect. Somtimes we don’t get out until midnight. We should have 5 people closing and only ever have 3 or 4. Constant calls for help. Doctors notes are demanded if we don’t feel

Review from Customer Success Dept

More care and concern for the well being of the employees.

Review from Customer Success Dept

I think the whole package was well thought out.

Review from Customer Success Dept

We as team members are demanded to have doctor notes or coverage. We have maybe 13 people on our staff list. And non of them can ever come in or help because we “can’t afford overtime” but it’s given to all the managers. The GM wonders why she can’t keep staff. It’s because she’s self

Review from Customer Success Dept

Everyone is light hearted and a team player most of the time

Review from Customer Success Dept

We encourage team building and we share ideas how to bring kore revenue to our store.

Review from Customer Success Dept

The people who work everyday, and keep the store going is what makes it worth it to even go to work. We all go so the GM doesn’t constantly yells and dismisses us. She acts like she knows what she’s doing but is never even at the store. And when she is, she yells at us if we have a quest

Review from Customer Success Dept

staying out of other employees personal lifes.

Review from Customer Success Dept

The way other employees try to bring smiles to each others face and look out for each other

Review from Customer Success Dept

We motivate each other and care for each otber.

Review from Customer Success Dept

There is a minimum of positive. We average 40 minute wait times with lines out the door. And the GM expects us to have it all under control with 4 people working. Maybe 5 but we always end up having 3-4 closers and can never get out before 11. She expects perfection when she doesn’t even hel

Review from Customer Success Dept

People following the rules especially management. The management at this particular doesnt really give a crap about their employees.

Review from Customer Success Dept

Maybe actually train everyone correct and we’d be able to keep people. My first year was great. But because we have to do everything ourselves it’s a struggle and I don’t feel heard or even appreciated for everything I do. I go in and help more than she does. She sits at the computer and ignor

Review from Customer Success Dept

Make sure that the employer knows more about who they are hiring before they hire them.

Review from Customer Success Dept

When everything is clean and organized and we are ahead of schedule

Review from Customer Success Dept

The employee relationships, it makes the day go by quickly and smoothly.

Review from Customer Success Dept

We love making food for our guest.

Review from Customer Success Dept

Change the hours. Higher pay, better GM, anything to help everyone’s mental health because no one seems to care if we need a day off. We feel obligated to go in because if we don’t find coverage which should be the GMs job we get a write up and petty treatment. Who wants to go get a doctor n

Review from Customer Success Dept

The management is the problem. It can be improved by getting rid of the current management and finding someone that actually cares about there job title and that will uphold the rules and regulations of the company.

Review from Customer Success Dept