Sage Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I am Sage. There is nothing else, best place to be - Will NOT be leaving!
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Our leadership team is transparent. They answer the hard questions honestly. They care about the employees. It is apparent in the way they treat us.
Review from Customer Support Dept
They're open! You can literally email them, or arrange a meeting to ask any questions you've got
Review from Customer Support Dept
They care about the employees!
Review from Customer Support Dept
open mind, give us enough freedom
Review from Customer Support Dept
Honesty and compassion during the pandemic
Review from Customer Support Dept
What does the leadership team need to get better at?
Everything, communication, planning, implementation, empathy
Review from Customer Support Dept
What is the best part about your compensation package?
The time off. We'd all like more, but starting with 21 days for PTO and the holidays that are included, I'd say we are pretty darn well taken care of. I also like the time off for Volunteering (5 days) and time off for training (40 hours).
Review from Customer Support Dept
Basic wage is good - Opportunity to earn commission/further reward too
Review from Customer Support Dept
The PTO time allows for a balance between work and family life.
Review from Customer Support Dept
je ne pense pas avoir compris la question
Review from Customer Support Dept
Time off for volunteering is not taken against PTO! We are encouraged to volunteer 5 days! This is in addition to our vacation. We are also given up to 5 days for training/education and we are encouraged to take it.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
My experience is not considered.
Review from Customer Support Dept
lack of clearity of action
Review from Customer Support Dept
need to adjust the pay ranges
Review from Customer Support Dept
my issues are solely due to my longevity at Sage and the lack of promotions available. However, this has also greatly improved over the year.
Review from Customer Support Dept
What are some of the best things about your team?
Some of the best things about my team is that we care for each other, we care that we are successful at our jobs. My team will frequently help me out if I need assistance, they share their knowledge. If I am in need of something, my boss and my team make sure I have what I need to complete my job.
Review from Customer Support Dept
We collaborate, and support each other - It's a genuine 'TEAM'
Review from Customer Support Dept
We truly look out for each other.
Review from Customer Support Dept
people team work nice people
Review from Customer Support Dept
We have each others back and are all in it for the best for the team.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
a better new hire program would help
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The most positive about the culture and environment at my company is that people care. We're encouraged to participate.
Review from Customer Support Dept
Inclusiveness and Equity with all colleagues
Review from Customer Support Dept
good resources good resources good resources
Review from Customer Support Dept
The culture of inclusion and diversity is the best. Working to improve things for all is a passion not lip service.
Review from Customer Support Dept
l'attention portée aux collè
Review from Customer Support Dept
What needs to change to make the company culture better?
planning, communication, empathy, good leadeship
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Knowing that my job is helping customers be successful. I really like what I do. Who knew I would like helping customers so much?
Review from Customer Support Dept
Speaking with customers, building professional realtionships
Review from Customer Support Dept
I love working with my team!
Review from Customer Support Dept
great team around and learn from everyone
Review from Customer Support Dept
My team and my manager are great
Review from Customer Support Dept
What's going wrong and how can it be improved?
bad leadership, bad communication, no focus and direction
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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