SBA Communications Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Leadership clearly understands the business environment and is proactive in establishing achieveable, agressive goals while keeping a keen eye on emerging opportunities.
Review from Customer Support Dept
The SBA's leadership is not only responsive to the market it is responsive to the needs of its employees. They acted quickly in response to Covid, making sure their employees were informed and protected. They manage the ever-changing telecommunications market keeping our company strong.
Review from Customer Support Dept
They have the employee's best interests in mind, they listen to our suggestions, they communicate well and have a clear vision for the company. They have made it not only a great place to work but also a fun place to work!
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of SBA Communications yet.
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What is the best part about your compensation package?
Spending the first decade of my career at fortune 500 companies, I believe that SBA's compensation and benefits package is superior others.
Review from Customer Support Dept
SBA provides a comprehensive benefit package that includes company paid life insurance, short-term and long-term disability benefits. Not only do they provide documentation on the plan they also have meeting to discuss what is available. SBA provides a work, life, and health balance.
Review from Customer Support Dept
The stock options, RSU's, etc. and health benefits.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of SBA Communications yet.
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What are some of the best things about your team?
My team is empowered with the appropriate authority to execute their daily tasks.
Review from Customer Support Dept
SBA employees are engaged in their jobs. We know what we do makes a difference not only for our company but also in the community.
Review from Customer Support Dept
They are outstanding team players, great communicators and want our department and company to always be put in the best light possible, which is demonstrated by their daily actions and work product.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of SBA Communications yet.
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What is most positive about the culture and environment at your company?
SBA is truly a dynamic organization. Leadership is available and ready to support. Employee engagement is of the highest priority and it shows in our employee surveys.
Review from Customer Support Dept
We have a very open and comfortable culture at work. We really enjoy and care about each other.
Review from Customer Support Dept
SBA has put a lot of time, effort and money into ensuring our building is clean (inside and out), having up to date technology, coming up with innovative fun ideas (like Spirit Days), holding Town Hall meetings and having programs like the Healthy Connections Wellness program.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of SBA Communications yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of SBA Communications yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of SBA Communications yet.
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What makes you most happy at work?
I am most pleased to make a positive difference at work. I am a professional and am recognized as such by leadership. Our workplace is one of mutual respect and understanding. We all have the goal to deliver the best product possible every day.
Review from Customer Support Dept
My favorite part of my job is a tie between starting a new project and completing a project. I am energized by the variety in complexity of tasks it takes to complete a project for our customers.
Review from Customer Support Dept
My team and the overall environment SBA has created (positive and fun but also hard working).
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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