Sport Clips Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
they take the time to help you grow and they show appreciation for your hard work
Review from Customer Success Dept
I love that my leadership team is always supportive
Review from Customer Success Dept
They make sure i have what i need to grow
Review from Customer Success Dept
Attentive, supportive, hands on. Compensation
Review from Customer Success Dept
The support and the positivity
Review from Customer Success Dept
What does the leadership team need to get better at?
Management is very inexperienced at how to deal with work related issues. Manager, assistant manager, and area manager all scream at the employees in front of clients because they have no idea how to properly train employees on the system. Horrible work environment
Review from Customer Success Dept
Caring about the safety of the stylists
Review from Customer Success Dept
Communicating with their staff and listening to their needs as a store.
Review from Customer Success Dept
What is the best part about your compensation package?
That we get one offered to us
Review from Customer Success Dept
401k matching and manager pto
Review from Customer Success Dept
Matching my 401k up to 5%
Review from Customer Success Dept
Our owners paid us while the stores were shut down during covid. Not just our base but our commission and tips as well. 50% match 401k
Review from Customer Success Dept
Quarterly bonuses and opportunity to hit commission bi-weekly
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
At times, despite the efforts made i feel we get more focus on what we dont do verses what we do
Review from Customer Success Dept
I feel like the it could be higher!
Review from Customer Success Dept
A company card instead of expensifying things i am going into debit paying for trips as a coach
Review from Customer Success Dept
I feel I am doing too much to reflect my current salary
Review from Customer Success Dept
i dont feel undervalued i do feel like there could be other options to make more money hourly.
Review from Customer Success Dept
What are some of the best things about your team?
They always show up and work hard
Review from Customer Success Dept
They make it worth coming to work
Review from Customer Success Dept
Support, laughter, understanding growth. Fun
Review from Customer Success Dept
We work well together have each others back
Review from Customer Success Dept
We get along ans enjoy working together
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Communication and not taking things so personal when issues are brought up
Review from Customer Success Dept
I fear interacting with them due to sly remarks, or jokes they have that could be turned into drama with my name attached. Not about that life, so i tend to mind my buisness.
Review from Customer Success Dept · See Sport Clips' Response
I get along with most of them, people just need to realize we are a company and not out for ourselves. We work as a team and if one person is bringing down the team the clients will feel that energy.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
We all really seem to enjoy what we do so keep the enviroment positive
Review from Customer Success Dept
Everyone gets along very well
Review from Customer Success Dept
My job is fun and exciting
Review from Customer Success Dept
Everyone greets eachother when they come in and communicate very well
Review from Customer Success Dept
We always greet each other warmly
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What needs to change to make the company culture better?
Experienced management, training, team building
Review from Customer Success Dept
What did you like most about the interview process?
It was easy and inviting
Review from Customer Success Dept
I like thats its detailed but feels like FBI interviewing at higher levels lol
Review from Customer Success Dept
It was quick and easy
Review from Customer Success Dept
Very detailed and very in depth
Review from Customer Success Dept
The interviewer was positive and made it easy to talk to her
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Sport Clips yet.
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What makes you most happy at work?
My paycheck makes me happy
Review from Customer Success Dept
My co workers and the vibe they bring
Review from Customer Success Dept
My clients and having sports on
Review from Customer Success Dept
Making clients happy and the tips
Review from Customer Success Dept
Making money and staying busy while having good communication with my coworkers
Review from Customer Success Dept
What's going wrong and how can it be improved?
Experienced management. Proper training and happy employees
Review from Customer Success Dept
The different owner/rules conversion is unclear when our OD don't emphasize when matters are brought to her attention. It made a clash between two managers & one is about to loose her mind. Why is there no one to train new managers or someone to answer our questions when we think we are wrong
Review from Customer Success Dept · See Sport Clips' Response
What do you like best about your company?
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What would you most like to see improved at your company?
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