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Staples Claimed Company
By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — through programs, policies and the values we live by. read more
Staples Company Culture
Staples Culture
This score is derived from employee ratings & reviews2.6/5
Staples' Overall Culture is rated D
Top Rated Culture Dimensions
Environment
CManager
C-Diversity
C-Gender
D+Team
D+Staples CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Rachel Huckle
51 /100
See More
Diversity at Staples
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Diverse employees at Staples have rated Environment, Team, and Work Culture as the highest categories they have scored
Women at Staples
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Staples have rated Environment, Team, and Work Culture as the highest categories they have scored
Staples eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-40
Staples employees are -40% more likely to recommend Staples as a great place to work
| 21% | Promoters |
|---|---|
| 18% | Passives |
| 61% | Detractors |
Working at Staples
Working at Staples is rated below average by 984 employees, across various culture dimensions. Staples employees rate Environment highest among all categories, and think that Meetings and Outlook have the most room for improvement, putting Staples’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Boston. See below in detail how working at Staples was rated by employees.
Overall Company Culture at Staples
D
Overall Company Culture at Staples is rated D
Last updated 12 days ago
Bottom
15%
Staples ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Staples Employee Reviews
Out of 958 Staples employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Staples improve their work culture.
| Positive Reviews | 54% |
|---|---|
| Constructive Feedback | 46% |
Positive Reviews From Staples Employees
- What did you like most about the interview process?Very to the point and quick
- What is most positive about the culture and environment at your company?The lighting in the building, the air/heat in the building, game room, and the staples store
- What do you like best about the leadership team?My manager is a good person and keeps a level head, he is the only reason that, after having a stapler literally thrown at me by a customer, I continued to show up every day and try my best, it wasn't for Staples or some corporate mission, it was for him.
Constructive Feedback From Staples Employees
- What's going wrong and how can it be improved?Lack of effective leadership. The employees tend to be knowledgeable and hard working in their areas, but the lack of effective leadership often results in work halted or left incomplete.
- What does the leadership team need to get better at?Organization, communication, and strategic planning
- Why do you feel undervalued and what would make you feel better about your compensation?I've been with the company for over 25 years and I still don't make the max for my position
Staples Company Information
Staples Company Overview
Staples was founded in 1986 and its current CEO is Rachel Huckle. Since its inception 40 years ago, Staples has grown to 10000 employees.
Staples Mission, Vision & Values
Staples Mission & Values
By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — through programs, policies and the values we live by.
Staples Vision Statement
Staples’ corporate soul is centered on a rock solid belief in social responsibility and the desire to make a positive impact on our associates, customers, and the world. We act responsibly and with integrity, conducting our global business as a great employer, corporate citizen, and neighbor. Staples’ soul thrives in the fair treatment of our diverse and talented associates, in our environmental conscience, in giving back to our communities and in our sound business ethics.
Sustainability and Corporate Social Responsibility at Staples
Make a difference by going green in your business and home. Staples offers energy-efficient, recycled and certified eco-friendly products. Plus electronics recycling, responsible print services, rewards for installing solar panels and more.
Staples helps customers boost everyday sustainability while serving as a more eco-responsible business partner.
When it comes to giving back to the community, we’re all in. At Staples, our associates are passionate about getting personally involved in community efforts, and they’re always looking for more ways to reach out.
| Headquarter | 500 Staples Dr Framingham, MA 01702 United States of America |
|---|---|
| Website | staples.com |
| Founding Date | 1986 |
| Tel | +1-508-253-5000 |
| Company Status | Public |
| Stock | SPLS |
| Jobs | careers.staples.com/ |
| Social Sites |
Staples Competitors
Staples competitors include Microsoft, Amazon, Target, and Walmart. Staples ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Staples compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Staples Employees
Staples has 10000 employees. 984 employees at Staples have reviewed Staples across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 12 days ago.
Overall, the 984 Staples employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Staples are mostly dissatisfied with their total compensation at Staples, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Staples are not very pleased with their team. 984 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Staples are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Staples believe the environment at Staples is positive. Most Participants believe the pace of work at Staples is extremely fast. About 69% of the employees at Staples work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Staples are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Staples employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Staples report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Staples have 0 meetings
Meetings
A Day in the Life
73% of Staples employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Staples employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
57% of Staples employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Staples employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
52% of Staples employees call their work environment positive
Environment
Joining Staples - Employee Onboarding
The prevailing opinion from employees about joining Staples is that the company was very prepared on their first day. Staples employees concluded that their overall onboarding experience was positive. 58% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Staples KPIs and OKRs
At Staples 43% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Staples' KPIs and OKRs is essential for its success. Out of 34 Staples employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 21 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Staples CEO & Leadership
Staples CEO - Rachel Huckle
51 /100
Staples’s CEO Rachel Huckle started in this role in 2025. Rachel’s approval rate is lower compared to CEOs at similar sized companies, putting Rachel in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Boston. Rachel Huckle’s employees rank Staples in the Bottom 45% for Environment, in the Bottom 35% for Manager, and in the Bottom 25% for Team. Huckle is generally unpopular with Staples employees, but ranks especially low with employees in the Product department, and by employees in the IT department and employees in the Sales department. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Staples’s competitors, Rachel Huckle ranks below both Walmart CEO Doug McMillon and Target CEO Brian Cornell.
Staples Leadership
The Staples Executive Team is rated a “D” and led by CEO Rachel Huckle, Vice President - Customer Service Kevin Dunne, and EVP - CTO/CIO Digital solutions Pragati Mathur
Rachel Huckle CEO / President
Rachel Huckle serves as the CEO / President of Staples.
Pragati Mathur EVP - CTO/CIO Digital solutions
Pragati Mathur serves as the EVP - CTO/CIO Digital solutions of Staples. Pragati started at Staples in May of 2017.... read more
Ashish Khan Senior Vice President, Global eCommerce, Mobile & CX Platforms
Ashish Khan serves as the Senior Vice President, Global eCommerce, Mobile & CX Platforms of Staples. Ashish started at... read more
Wes Favors Vice President Sales Operations
Wes Favors serves as the Vice President Sales Operations of Staples. Wes started at Staples in Oct of 2015. Wes... read more
Michael DeSanto SVP East Coast Field Operations
Michael DeSanto serves as the SVP East Coast Field Operations of Staples. Michael started at Staples in May of 2016.... read more
Ed Ludwigson Vice President, Sales Operations
Ed Ludwigson serves as the Vice President, Sales Operations of Staples. Ed started at Staples in Jan of 2014. Ed... read more
Ashley Swenson VP, Customer Marketing
Ashley Swenson serves as the VP, Customer Marketing of Staples. Ashley started at Staples in January of 2018. Ashley... read more
Kevin Dunne Vice President - Customer Service
Kevin Dunne is an experienced executive with a strong background in customer service and contact center operations.... read more
Staples Salaries
How much does Staples pay?
How much do people at Staples get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Staples is $104,819, or $50 per hour, while the estimated median salary is $104,915, or $50 per hour.
At Staples, the highest paid job is a Director of Product at $240,000 annually and the lowest is a CS Rep at $45,695 annually. Average Staples salaries by department include: Finance at $96,713, Design at $121,339, Engineering at $152,369, and Operations at $68,239. Half of Staples salaries are above $104,915.
530 employees at Staples rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 1644 ratings) while 510 employees at Staples rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 540 ratings).
Salaries contributed from Staples employees include job titles like Senior Developer, Director of Product, Product Manager, and Product Marketing. Comparably data has a total of 39 salary records from Staples employees.
Last updated 12 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $61k | $61k | 1st Percentile |
17th Percentile $84k | $84k | 17th Percentile |
33rd Percentile $102k | $102k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $219k | $219k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $276k | $276k | 100th Percentile |
$104,819*
Average Compensation
$104,915*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Staples Salaries by City
Staples Salaries by Department
Diversity & Inclusion at Staples
Diverse employees at Staples score the company 60/100 across various culture categories, placing Staples in the Bottom 30% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Staples across various culture dimensions.
At Staples, “inclusion” is a verb. It’s what we do to ensure associates feel valued and can contribute to their fullest. We connect on the things we have in common. And celebrate our differences by working with respect and fairness towards each other.
Ranked Culture the Highest
Ranked Culture the Lowest
Staples PTO
Staples' PTO and Vacation policy typically gives 0-10 days off a year with 73% of employees expected to be work free while out of office. Paid Time Off is Staples' most important benefit besides Healthcare when ranked by employees, with 57% of employees saying it is the most important benefit. Staples' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Staples Careers
Staples Jobs
No Recent Jobs found for Staples on Comparably
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H1B Visa
In 2019, Staples applied for 185 H1B visas. Of the work permits applied for, 98% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Staples unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
Staples has a total of 10000 employees
185
Total Applied
H1B Applications Outcome
- 98% Granted (181 out of 185)
- 1% Denied (2 out of 185)
- 1% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 185)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 185)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Staples Know You Want To Work There
Overview of Candidates Interested in Staples on Comparably
Candidates By Department
Sales | 28% | |
|---|---|---|
Marketing | 25% | |
All Industries | 20% | |
Operations | 8% | |
Engineering | 4% | |
Other | 14% |
Candidates By Location
Boston | 5% | |
|---|---|---|
Portland | 4% | |
New York City | 4% | |
Chicago | 2% | |
Tampa | 2% | |
Other | 83% |
Staples Internship Program
Start a career fueled by purpose, people and triumph on the Worklife Fulfillment Team! At Staples, we have student and graduate opportunities available where you’ll empower businesses of all sizes to be more productive, connected and inspired. Whether you’re looking for a summer internship, co-op or an entry-level role, we’ll help you develop the technical and soft skills you need to thrive in the future.
How difficult is it to get an internship at Staples?
Sales
Very Difficult0%
Somewhat Difficult29%
Not Difficult14%
Difficult0%
Does Not Offer Internships57%
Answered by 7 Sales Interns
Frequently Asked Questions regarding Staples
What is Staples address?
Staples location is at 500 Staples Dr
Who is the CEO of Staples?
Staples CEO is Rachel Huckle, their score by employees is 51
What is Staples eNPS?
The eNPS for Staples is -40
What is the salary for Executive Assistant in Staples?
Executive Assistant average salary in the US is 74k
What are the salaries in the Marketing in Staples?
The average salaries for Marketing in Staples is 117k
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