Suddenlink Communications Culture | Comparably
Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States read more
EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
559

Suddenlink Communications Company Culture

Suddenlink Communications Culture

This score is derived from employee ratings & reviews
2.5/5
Suddenlink Communications' Overall Culture is rated D

Top Rated Culture Dimensions

Suddenlink Communications CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Dexter Goei Suddenlink Communications' CEO
Dexter Goei
46 /100

Diversity at Suddenlink Communications

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Suddenlink Communications have rated Perks And Benefits, Executive Team, and Compensation as the highest categories they have scored

Women at Suddenlink Communications

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Suddenlink Communications have rated Team, Environment, and Manager as the highest categories they have scored

Suddenlink Communications eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-36

Suddenlink Communications employees are -36% more likely to recommend Suddenlink Communications as a great place to work

27%Promoters
10%Passives
63%Detractors

Working at Suddenlink Communications

Working at Suddenlink Communications is rated below average by 50 employees, across various culture dimensions. Suddenlink Communications employees rate Professional Development highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting Suddenlink Communications’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Saint Louis, MO. See below in detail how working at Suddenlink Communications was rated by employees.

Overall Company Culture at Suddenlink Communications

D

Overall Company Culture at Suddenlink Communications is rated D

Last updated months ago

Bottom
15%

Suddenlink Communications ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 50 Employees

View Results
0
20
40
60
80
100
Communications
69
Communications69
Customer Support
68
Customer Support68
Sales
43
Sales43

Suddenlink Communications Employee Reviews

Out of 163 Suddenlink Communications employee reviews, 28% were positive. The remaining 72% were constructive reviews with the goal of helping Suddenlink Communications improve their work culture.

28%
72%
Positive Reviews28%
Constructive Feedback72%

Positive Reviews From Suddenlink Communications Employees

  • What do you like best about the leadership team?
    We are all on equal levels the smys the pimit
  • What did you like most about the interview process?
    the interviewer was freindly and answered questions I had accordingly
  • What makes you most happy at work?
    the environment the attire the staff

Constructive Feedback From Suddenlink Communications Employees

  • What needs to change to make the company culture better?
    Fixing whatever problem causes our services to constantly go out
  • Why do you feel undervalued and what would make you feel better about your compensation?
    We Just need better pay
  • What would you improve about your company's interview process?
    Not up front with prospects

Suddenlink Communications Company Information

Suddenlink Communications Company Overview

Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States

Suddenlink Communications Mission, Vision & Values

Suddenlink Communications Mission & Values

Suddenlink, a brand of Altice, strives to provide the simplest, smartest entertainment experience for our customers on all devices.

Headquarter520 Maryville Centre Dr #300, St.
Saint Louis, MO 63141
United States of America
Websitewww.suddenlink.com/
Founding Date2003
Tel(314) 821-4555
Company StatusPrivate

Suddenlink Communications Competitors

Suddenlink Communications competitors include Cincinnati Bell, WideOpenWest, and Consolidated Communications Holdings. Suddenlink Communications ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Suddenlink Communications compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Cincinnati Bell's Logo
    Cincinnati Bell
    3.8/5
  2. #2
    WideOpenWest's Logo
    WideOpenWest
    2.6/5
  3. #3
    Consolidated Communications Holdings' Logo
    Consolidated Communications Holdings
    2.5/5
  4. #4
    Suddenlink Communications' Logo
    Suddenlink Communications
    2.5/5
  • Culture Video

Suddenlink Communications Employees

50 employees at Suddenlink Communications have reviewed Suddenlink Communications across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 50 Suddenlink Communications employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Suddenlink Communications are not very pleased with their total compensation at Suddenlink Communications, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Suddenlink Communications are not very pleased with their team. 50 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Suddenlink Communications are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Suddenlink Communications believe the environment at Suddenlink Communications is positive. Most Participants believe the pace of work at Suddenlink Communications is comfortably fast. About 46% of the employees at Suddenlink Communications work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Suddenlink Communications are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Suddenlink Communications employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Suddenlink Communications report the work pace is comfortably fast
Work Pace
A Day in the Life
54% of Suddenlink Communications employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Suddenlink Communications employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
50% of Suddenlink Communications employees call their work environment positive
Environment

Joining Suddenlink Communications - Employee Onboarding

The prevailing opinion from employees about joining Suddenlink Communications is that the company was very unprepared on their first day. Suddenlink Communications employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Suddenlink Communications KPIs and OKRs

Employees’ understanding of Suddenlink Communications' KPIs and OKRs is essential for its success. Out of 2 Suddenlink Communications employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Suddenlink Communications CEO & Leadership

Suddenlink Communications CEO - Dexter Goei

Dexter Goei Suddenlink Communications' CEO
46 /100

Dexter’s approval rate is lower compared to CEOs at similar sized companies, putting Dexter in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Saint Louis, MO. Dexter Goei’s employees rank Suddenlink Communications in the Top 25% for Professional Development, in the Top 40% for Office Culture, and in the Top 50% for Perks And Benefits. Goei is generally unpopular with Suddenlink Communications employees, but ranks especially low with Male employees, and by employees in the Communications department and employees in the Sales department. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Suddenlink Communications’s competitors, Dexter Goei ranks below both Consolidated Communications Holdings CEO C Udell and WideOpenWest CEO Colleen Abdoulah.

Suddenlink Communications Leadership

The Suddenlink Communications Executive Team is rated a “D-” and led by CEO Dexter Goei, Senior VP Phil Ahlschlager, and VP/Senior Counsel Daniel Fitzgibbon

  • Dexter Goei  CEO / President

    Dexter Goei CEO / President

    Dexter Goei serves as the CEO / President of Suddenlink Communications.

  • Phil Ahlschlager Senior VP

    Phil Ahlschlager serves as the Senior VP for Suddenlink Communications. Phil started at Suddenlink Communications in... read more

  • Daniel Fitzgibbon VP/Senior Counsel

    Daniel Fitzgibbon serves as the VP/Senior Counsel for Suddenlink Communications. Daniel started at Suddenlink... read more

  • Dan Spoelman VP of Operations

    Dan Spoelman serves as the VP of Operations for Suddenlink Communications. Dan started at Suddenlink Communications in... read more

  • Rodney Lanham VP of Technical Operations

    Rodney Lanham serves as the VP of Technical Operations for suddenlink. Rodney started at suddenlink in December of .... read more

  • Peter Brown VP Operations

    Peter Brown serves as the VP Operations for Suddenlink Communications. Peter started at Suddenlink Communications in... read more

  • Stephen Bryant VP-Fiscal Operations

    Stephen Bryant serves as the VP-Fiscal Operations for Suddenlink Communications. Stephen started at Suddenlink... read more

  • Tom Wheeler VP Sales

    Tom Wheeler serves as the VP Sales for Suddenlink Communications. Tom started at Suddenlink Communications in November... read more

  • Rhonda Billingslea VP of Sales and Marketing

    Rhonda Billingslea serves as the VP of Sales and Marketing for Suddenlink Communications. Rhonda started at Suddenlink... read more

Suddenlink Communications Salaries

How much does Suddenlink Communications pay?

How much do people at Suddenlink Communications get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Suddenlink Communications is $121,191, or $58 per hour, while the estimated median salary is $116,911, or $56 per hour.

At Suddenlink Communications, the highest paid job is a Director of Sales at $218,677 annually and the lowest is a CS Rep at $46,467 annually. Average Suddenlink Communications salaries by department include: HR at $115,874, Marketing at $108,073, Operations at $99,421, and Legal at $154,178. Half of Suddenlink Communications salaries are above $116,911.

28 employees at Suddenlink Communications rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 88 ratings) while 28 employees at Suddenlink Communications rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 32 ratings).

Salaries contributed from Suddenlink Communications employees include job titles like Financial Analyst, CS Rep, and IT Manager. Comparably data has a total of 2 salary records from Suddenlink Communications employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$163k
$163k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$260k
$260k83rd Percentile
100th Percentile
$270k
$270k100th Percentile
$121,191*
Average Compensation
$116,911*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Suddenlink Communications Salaries by City

Suddenlink Communications Salaries by Department

Explore Suddenlink Communications Salaries

Diversity & Inclusion at Suddenlink Communications

Diverse employees at Suddenlink Communications score the company 53/100 across various culture categories, placing Suddenlink Communications in the Bottom 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Suddenlink Communications across various culture dimensions.

Ranked Culture the Highest

Women 72/100
Department - Customer Support
Men 67/100
Department - Communications
Diverse Employees 60/100
Department - Customer Support

Ranked Culture the Lowest

Women N/A/100
Men 39/100
Department - Customer Support
Diverse Employees N/A/100

Suddenlink Communications Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Work From Home Policy
  • Unique Office Space

Suddenlink Communications PTO

Suddenlink Communications' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Suddenlink Communications' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Suddenlink Communications' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy67%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Suddenlink Communications Careers

Suddenlink Communications Jobs

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Let Suddenlink Communications Know You Want To Work There

Overview of Candidates Interested in Suddenlink Communications on Comparably

Candidates By Department

All Industries
50%
Customer Support
25%
Operations
25%

Candidates By Location

Saint Louis
50%
Kansas City
25%
Piggott
25%

Frequently Asked Questions regarding Suddenlink Communications

What is Suddenlink Communications address?

Suddenlink Communications location is at 520 Maryville Centre Dr #300, St.

Who is the CEO of Suddenlink Communications?

Suddenlink Communications CEO is Dexter Goei, their score by employees is 46

What is Suddenlink Communications eNPS?

The eNPS for Suddenlink Communications is -36

What is the salary for Financial Analyst in Suddenlink Communications?

Financial Analyst average salary in the US is 81k

What are the salaries in the Customer Support in Suddenlink Communications?

The average salaries for Customer Support in Suddenlink Communications is 64k

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