Telus International Sales Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Diverse leadership team that tries hard to make a difference in the communities where their employees work
Review from Sales Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Telus International yet.
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What is the best part about your compensation package?
There aren't any Compensation reviews of Telus International yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
I was chosen for more responsibility in my position and was not compensated the difference when my position changed from speaking to people on the phone vs chatting with customers online.
Review from Sales Dept
The sales team is paid a lower than normal base and a 3-2-1 commission. The sales leads and politics are controlled by a core team that came over from Convergys. They sit on or are in-front of all the good leads. The current Chief Commercial Officer is just a stuffed shirt who does NOTHING!
Review from Sales Dept
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
Most of the coworkers on the sales & delivery team are loyal to the former head of sales who was demoted to VP of Sales. The are all former Convergys and mean-spirited and are really good at using politics and character assassination to eliminate new sales executive who are not loyal to their clique
Review from Sales Dept
What is most positive about the culture and environment at your company?
There aren't any Environment reviews of Telus International yet.
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What needs to change to make the company culture better?
Get a stable campaign and be consistent. Get back to team huddles and weekly team meetings.
Review from Sales Dept
They have awesome website and marketing messages about how awesome the culture is and maybe it is at the HQ, but as a remote sales executive you are at the mercy of a vicious mean spirited company culture with a narcissistic Chief Commercial Officer and a President who was never around
Review from Sales Dept
What did you like most about the interview process?
I was asked about sceneries and was made to feel at ease.
Review from Sales Dept
What would you improve about your company's interview process?
The interview process was fake as it meant you had to talk to the team that came from Convergys. All they did was compare notes and talk about you amongst themselves as you went through the process. When I was hired, no one told me - they just shipped a cardboard box to my house. No email or call.
Review from Sales Dept
What makes you most happy at work?
There aren't any Outlook reviews of Telus International yet.
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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