The Cigna Group Operations Department Employee Reviews
Briefly describe your overall experience at your company
i love working for this company. i'm able to provide for my family
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They are involved and compassionate about their team
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the value my work and I feel like I'm important to the team
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My leadership team acknowledges good work and actively listens to any concerns I might have.
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They are amazing and really look out for their employees
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They listen, they care about us, they ask us what they can do better..
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What does the leadership team need to get better at?
There needs to be a leadership team in place that actually has knowledge of what it is that they are managing and what their team does. You can’t expect to hire adequate sales team members if you are not proficient in sales yourself or as a sales manager. This is why attrition is so hi
Review from Operations Dept
Transparency with communication on corporate strategy
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they need to hire women in top leadership positions
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What is the best part about your compensation package?
Individual contributors can make very good money
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Benefits are affordable and great.
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my pay checks are amazing, however my insurance is horrible; high deductible and OOP
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Having health insurance and plenty of paid vacation days.
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Pay is great as well as medical benefits and vacation
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Why do you feel undervalued and what would make you feel better about your compensation?
This whole company does not pay adequately as a sales Job should pay compared to other sales jobs in the health insurance industry
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A more affordable health benefit package
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health care benefits are below average
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Better health coverage considering I work for a health insurance company and see so many other employers who offer better plans
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What are some of the best things about your team?
we work together so well and everyone helps each other
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Honest. Helpful communicates and educated team
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Willing to learn more efficient processes, friendly and humorous, most are hard working and willing to help out if you need it.
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The meetings are very educational and interesting
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We are more than a team, we are friends that turned into family.
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What do your coworkers need to improve and how could you work together better?
There is very little team commodity. All the meetings are quiet as if people are scared to talk. People are talked down to like they are garbage. Therefore it’s not a friendly environment. Sales jobs need to be UPBEAT, it’s a completely dead zone at all meeti
Review from Operations Dept
What is most positive about the culture and environment at your company?
The engagement among my peers
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family base work. good time off and very flexible schedules
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The coworkers really work well together
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Company holds events for employees.
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They really look out for their employees
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What needs to change to make the company culture better?
The whole company needs an entire facelift. We need to hire the right people and train the ones that we have that have the potential and only need to learn the proper skill set in sales. “Sales” in general are hard & not made for everyone and attrition is so high because they are only filling se
Review from Operations Dept
What did you like most about the interview process?
The interviewers were very open and made me feel comfotable
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it was a very informal interview
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They were very organized and asked great questions
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Interviewers made me feel at ease and had positive energy.
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Telephonic interview made it easy no to be too nervous
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Seeing my coworkers and resolving issues
Review from Operations Dept
Accomplishing my goals and being able to help form better processes.
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I work from home and my team is great
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My co-workers and the ability to grow and learn more each day
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I like solving problems and helping our customers.
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What's going wrong and how can it be improved?
No one wants to talk to us because we come off as a sales call and they don’t care whether or not it saves they money or are from their insurance company. No one wants to talk to a salesman. Especially when cold called. Real sales should not come off as sales. This needs to be taug
Review from Operations Dept
giving us more responsibilites and work every day without any help or compensation
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Less rigidity of schedule...a longer lunch
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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