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ThredUP Claimed Company
Our mission at thredUP is to “inspire a new generation of consumers to think secondhand first” and we need exceptional people to do that. Part of our “people plan” is to really work hard to ensure we have the right people at the company and that they value the people they work with and the culture of the company. read more
ThredUP Company Culture
ThredUP Culture
This score is derived from employee ratings & reviews2.7/5
ThredUP's Overall Culture is rated D
Top Rated Culture Dimensions
eNPS
CDiversity
C-CEO Rating
C-Compensation
C-Meetings
C-ThredUP CEO
Bottom 30%Bottom 30% of Similar Size Companies
James Reinhart
61 /100
See More
Diversity at ThredUP
Bottom 35%Bottom 35% of Similar Size Companies
C-
Diverse employees at ThredUP have rated Outlook, CEO Rating, and Executive Team as the highest categories they have scored
Women at ThredUP
Bottom 10%Bottom 10% of Similar Size Companies
D-
Women at ThredUP have rated Perks And Benefits, CEO Rating, and Environment as the highest categories they have scored
ThredUP eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies
Recommend to a Friend?
-25
ThredUP employees are -25% more likely to recommend ThredUP as a great place to work
| 32% | Promoters |
|---|---|
| 11% | Passives |
| 57% | Detractors |
Working at ThredUP
Working at ThredUP is rated below average by 85 employees, across various culture dimensions. ThredUP employees rate eNPS highest among all categories, and think that Environment and Work Culture have the most room for improvement, putting ThredUP’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at ThredUP was rated by employees.
Overall Company Culture at ThredUP
D
Overall Company Culture at ThredUP is rated D
Last updated today
Bottom
20%
ThredUP ranks in the Bottom 20% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterThredUP Employee Reviews
Out of 51 ThredUP employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping ThredUP improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From ThredUP Employees
- What did you like most about the interview process?i liked touring the building while talking about qualifications, was also excited to work in a warehouse that reminded me of monsters inc lol
- What are some of the best things about your team?we help lift eachother up throughout these dark times.
- What are some of the best things about your team?Best thing about the team is the co workers
Constructive Feedback From ThredUP Employees
- What would you improve about your company's interview process?Communication is very off, unprofessional
- What's going wrong and how can it be improved?No its on the path to bankruptcy or devaluation.
- What needs to change to make the company culture better?Stop being fake and actually care
ThredUP Company Information
ThredUP Mission, Vision & Values
ThredUP Mission & Values
Our mission at thredUP is to “inspire a new generation of consumers to think secondhand first” and we need exceptional people to do that. Part of our “people plan” is to really work hard to ensure we have the right people at the company and that they value the people they work with and the culture of the company.
| Headquarter | |
|---|---|
| Website | www.thredup.com |
| Company Status | Private |
ThredUP Competitors
ThredUP competitors include Destination XL Group, Aeropostale, Stitch Fix, and EXPRESS. ThredUP ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how ThredUP compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
ThredUP Employees
85 employees at ThredUP have reviewed ThredUP across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 85 ThredUP employees give their leadership a grade of D, or Bottom 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at ThredUP are not very pleased with their total compensation at ThredUP, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ThredUP are not very pleased with their team. 85 Participants grade the quality of their coworkers a D+. The majority believe the meetings at ThredUP are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ThredUP believe the environment at ThredUP is negative. Most Participants believe the pace of work at ThredUP is extremely fast. About 35% of the employees at ThredUP work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ThredUP are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ThredUP - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ThredUP KPIs and OKRs
At this moment no ThredUP employees have provided insight into whether or not they clearly understand ThredUP's KPIs and OKRs.
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Featured Articles
ThredUP CEO & Leadership
ThredUP CEO - James Reinhart
61 /100
James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 30% of all CEOs of similar-sized companies on Comparably. James Reinhart’s employees rank ThredUP in the Bottom 30% for Compensation, in the Bottom 30% for Meetings, and in the Bottom 25% for Executive Team. Reinhart is generally unpopular with ThredUP employees, but ranks especially low with employees with 1 to 3 Years experience. However, Male employees have a slightly more favorable view of the CEO. When compared to ThredUP’s competitors, James Reinhart ranks below Aeropostale CEO Julian Geiger.
ThredUP Leadership
The ThredUP Executive Team is rated a “D+” and led by CEO James Reinhart, VP Engineering Michael Santhanam, and COO John Voris
James Reinhart CEO / President
James Reinhart serves as the CEO / President of ThredUP.
Michael Santhanam VP Engineering
Michael Santhanam serves as the VP Engineering of thredUP.com. Michael started at thredUP.com in October of 2012.... read more
John Voris COO
John Voris serves as the COO of thredUP.com. John started at thredUP.com in June of 2012. John is currently based in... read more
Kathleen Weng VP of Merchandising
Kathleen Weng serves as the VP of Merchandising of thredUP.com. Kathleen started at thredUP.com in September of 2015.... read more
Chris Homer Co-founder & CTO
Chris Homer serves as the Co-founder & CTO of thredUP.com. Chris started at thredUP.com in June of 2009. Chris is... read more
Dan DeMeyere VP Engineering
Dan DeMeyere serves as the VP Engineering of thredUP.com. Dan started at thredUP.com in May of 2016. Dan is currently... read more
Al Ghorai CFO
Al Ghorai serves as the CFO of thredUP.com. Al currently resides in the San Francisco Bay Area.
Vinay Verma Vice President, Technical Product Management
Vinay Verma serves as the Vice President, Technical Product Management of thredUP.com. Vinay currently resides in the... read more
John Friedl VP of Automation and Industrial Engineering
John Friedl serves as the VP of Automation and Industrial Engineering of thredUP.com. John currently resides in the San... read more
ThredUP Salaries
How much does ThredUP pay?
How much do people at ThredUP get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ThredUP is $94,430, or $45 per hour, while the estimated median salary is $103,203, or $49 per hour.
At ThredUP, the highest paid job is a Sales Manager at $122,934 annually and the lowest is an Admin Assistant at $45,250 annually. Average ThredUP salaries by department include: Marketing at $87,803, Engineering at $110,861, Design at $79,083, and Business Development at $97,851. Half of ThredUP salaries are above $103,203.
41 employees at ThredUP rank their Compensation in the Bottom 30% of similar sized companies (based on 115 ratings) while 37 employees at ThredUP rank their Perks And Benefits in the Bottom 25% of similar sized companies (based on 37 ratings).
Last updated a day ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $82k | $82k | 17th Percentile |
33rd Percentile $103k | $103k | 33rd Percentile |
50th Percentile $152k | $152k | 50th Percentile |
67th Percentile $193k | $193k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $267k | $267k | 100th Percentile |
$94,430*
Average Compensation
$103,203*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ThredUP Salaries by Department
Diversity & Inclusion at ThredUP
Diverse employees at ThredUP score the company 64/100 across various culture categories, placing ThredUP in the Bottom 35% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ThredUP across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ThredUP Perks & Benefits
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Work From Home Policy
ThredUP PTO
ThredUP PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ThredUP Careers
ThredUP Jobs
No Recent Jobs found for ThredUP on Comparably
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H1B Visa
In 2019, ThredUP applied for 13 H1B visas. Of the work permits applied for, 92% were approved.
Work Permit Application Outcome
13
Total Applied
H1B Applications Outcome
- 92% Granted (12 out of 13)
- 0% Denied ( out of 13)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 13)
- 8% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 13)
This data was calculated using publicly sourced data from OFLC Performance Data
Let ThredUP Know You Want To Work There
Frequently Asked Questions regarding ThredUP
Who is the CEO of ThredUP?
ThredUP CEO is James Reinhart, their score by employees is 61
What is ThredUP eNPS?
The eNPS for ThredUP is -25
What is the salary for Sales Manager in ThredUP?
Sales Manager average salary in the US is 123k
What are the salaries in the Admin in ThredUP?
The average salaries for Admin in ThredUP is 53k
Who are ThredUP competitors?
ThredUP main competitors are Destination XL Group, Aeropostale, Stitch Fix, EXPRESS
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