Trilogy IT Department Employee Reviews
Briefly describe your overall experience at your company
Good salary. Extremely poor management. A lot of stupid experiments.
Review from IT Dept
Review from IT Dept
What do you like best about the leadership team?
They have clear-cut goals, and are mostly organized in executing them.
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Competent, Inteligent, Reasonable and Dedicated
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Leadership has clear vision of what they want achieve
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Guidance and problem resolution tips
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The Transparency they have towards us agents
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What does the leadership team need to get better at?
My role is VP, but in Trilogy VP role is degraded to just take tickets from a queue and do them, this is not what people think VP should. Other problem is that Seinior VPs are hired based on their programming skills/experience, most of them do not have even basic understanding of management.
Review from IT Dept
Recruiting and Retaining the Right Talent, rather than Hiring and Firing every week, based on ever-increasing targets that do not positively impact customers and our revenue.
Review from IT Dept
What is the best part about your compensation package?
Salary, but no other compensation(even vacations and sick leave are not paid)
Review from IT Dept
The package is simple and fair. It's only the hourly rate, no extras. All benefits are included in this above average rate so they don't need to do extra work at operations to handle them.
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Getting paid every week really helps in planning financial commitments
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No compensation packages were provided!
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The weekly pay makes it easier to deal with financial strains
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Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Trilogy yet.
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What are some of the best things about your team?
They're always willing to provide help to others when needed.
Review from IT Dept
They are clever due to CCAT at the beginning of hiring process
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My team is very inteligent and commited, all reasonable people easy to interact and willing to help the peers
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Always ready to help and have great attitude towards synergy and collaboration
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Collaboration and social ethics in the team
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Nothing positive. Stupid experiments that presented as brilliant ideas of executives(no one really brought any improvement)
Review from IT Dept
Asynchronous interactions. In a fast, connected and anxious world the company (at least in my team) is aware people have different work hours, breaks and focused work time, so it is not expected that you are checking email or chat every 3~5 minutes to answer urgent things.
Review from IT Dept
Global organisation with a diverse workforce
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The bilateral environment is the most positive thing
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Willingness to help others who may be confused or stuck
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What needs to change to make the company culture better?
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What did you like most about the interview process?
There aren't any Interviews reviews of Trilogy yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
challenging work, lots to learn every day and assured that I'm fairly compensated.
Review from IT Dept
Different challenges and tasks that help me gain more knowledge
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Challenging tasks as they are helping me to increase my knowledge
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When I havr an understanding of all processes
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Friendly culture and opportunity to learn more
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What's going wrong and how can it be improved?
The teams are moving from a model that allowed for collaboration to a factory-based model.
Review from IT Dept
Stupid experiments that presented as brilliant ideas of executives(no one really brought any improvement). Improvement should be to exchange current "executives" with normal managers
Review from IT Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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