UiPath Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
It is nothing less than amazing. I am looking forward for more with UiPath
Review from Customer Success Dept
Has seriously changed since the ipo and is not as fun to work here as before
Review from Customer Success Dept
Review from Customer Success Dept
I've had an incredibly positive experience- been here 2 months and can't wait for more!
Review from Customer Success Dept
What do you like best about the leadership team?
They're smart. I'm proud to work for them
Review from Customer Success Dept
Open and honest communication and feedback, very humble and down to earth.
Review from Customer Success Dept
They have clarity about the future of the company and work with the team for achieving the goals by also keeping the employee satisfaction in mind
Review from Customer Success Dept
The leadership are passionate, focused, and clear-eyed about the challenges ahead.
Review from Customer Success Dept
They are good people. Down to earth, passionate, very likable, and care about the culture.
Review from Customer Success Dept
What does the leadership team need to get better at?
Identifying talent and rewarding appropriately vs time based merit increases, promoting top talent appropriately
Review from Customer Success Dept
What is the best part about your compensation package?
Work-Life Balance, Wellness fund and they really have thought of the tiny things that add up to be such a great benefit
Review from Customer Success Dept
Unlimited PTO and good wellness programs
Review from Customer Success Dept
Fair pay, excellent choices for benefits.
Review from Customer Success Dept
Upside on the stock-based comp.
Review from Customer Success Dept
I really like the aggressive 401K match!
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
All of my peers were promoted to higher paying roles mid-year, even though I was named the top performer and was not promoted until review time to a lesser promotion vs my peers
Review from Customer Success Dept
Compensation and job title should be commensurate with the market. I am a CSM here but outside I am getting offers for Senior Director position
Review from Customer Success Dept
What are some of the best things about your team?
In addition to being wicked smart, my direct team genuinely care for each other. Always looking for opportunities to help and better ourselves.
Review from Customer Success Dept
Humble and Friendly and cooperative
Review from Customer Success Dept
We get to work with the smartest people in the industry.
Review from Customer Success Dept
Morale, cohesiveness. We really bond together as a team.
Review from Customer Success Dept
Some are always willing to help
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
I would like there to be clear roles and responsibilities, including timeframes for asking for things to be done. I would also like people to fully utilize the tools available to them and be shown to be competent.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
There is always people to learn from. I love the different backgrounds, places and cultures all coming together. You'll learn something new every day that will spark an idea and then you're able to follow through!
Review from Customer Success Dept
There a sense that we're all part of something amazing that is working to change the world in a positive way.
Review from Customer Success Dept
International peers who are willing to help
Review from Customer Success Dept
Innovation and adapting to changing market needs. Less micromanagement and more focus on value based outcomes
Review from Customer Success Dept
We are on an exciting journey- this industry and TAM is just beginning and will only get bigger and better. Never a better time to join!
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
The opportunity to meet different people and hear their perspectives. Also great to do a panel- really helps you see how the culture is and what UiPath is like and looking for.
Review from Customer Success Dept
A mix of both behavioral questions as well as the opportunity to showcase your strengths in a case-style environment.
Review from Customer Success Dept
I'm in Customer Success and I had a role playing panel interview where I pitched a success plan for a fictitious company. It involved some prep before hand, but helped me learn more about UiPath and was a good opportunity to show my CS style and experience.
Review from Customer Success Dept
Personal interview with leaders who looked for what I could do and how I could add value to UiPath, not just run through a list of what I did in the past.
Review from Customer Success Dept
Leadership team was engaged and positive about the company, the work, our customers and the future.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The opportunity to learn and grow while helping my customers
Review from Customer Success Dept
I have the flexibility to choose the work I do. I am allowed to use my brain and be trusted to make the right choices for my customers.
Review from Customer Success Dept
Cultivating a culture of excellence and joy.
Review from Customer Success Dept
The ability to keep learning and growing
Review from Customer Success Dept
Autonomy to do my best work. No micromanagement from my manager
Review from Customer Success Dept
What's going wrong and how can it be improved?
Imbalanced promotion program, peers taking too much vacation time and not being available
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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