UL Solutions Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Amazing Company, high skill level of colleagues, I am proud to be part of this company
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A different challenge everyday which makes it exciting to complete
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What do you like best about the leadership team?
Approachable, open to feedback and back their employees.
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They are very clear and they are a very joined team
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The structure and thoroughness in project execution
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Open and happy to listen staff voice
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They listen and take action
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What does the leadership team need to get better at?
There aren't any Leadership reviews of UL Solutions yet.
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What is the best part about your compensation package?
Percentage UL pays toward my insurance, the available leave time options including volunteer time off.
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Family medical plan & AEIP
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The 401K matching and the fact they assist in your HSA.
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401K match and HSA contributions
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That we are offered some great packages. Though I believe that with a company this size they could come up with a better deal on Insurance with a lower deductible. I greatly appreciate the free life insurance and 401k options.
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Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of UL Solutions yet.
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What are some of the best things about your team?
We are like a family, we take time to get to know one another, we are respectful and considerate of one another, we leverage each others strengths and learn from one another.
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we are always able to support each others
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OR ability to adapt to new projects and our ability to communicate effectively to complete our projects
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Regaular experience sharing & achieving
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We are like family and work great as a team to complete the task at hand
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Our customers and employees are valued! We are proactive in improving each and every day.
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respect for person and always positive approach
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D&I has been placed at the utmost priority within our company
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Regular review to empower the competition level
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The positively and the willingness to encourage
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What needs to change to make the company culture better?
We're stuck in the 80's when it comes to competitive wages, our facility is very miss labeled in defining our job titles and pay, our Upper Management needs retrained or replaced do to their lack of good work ethic and inability to communicate with employees, we are drastically shorthanded too
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What did you like most about the interview process?
Very personable. I was treated like a person and not just a number.
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The process itself was wonderful
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the guideline and instruction is easy following
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They made you feel relaxed so you were not so nervous
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Its not your typical questions. They really want to get to know you and see what you can offer.
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What would you improve about your company's interview process?
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What makes you most happy at work?
To know I am making a difference in someone else's life. I am part of the team ensuring we have a safer world.
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the idea that the Company permit me to work independently but inside a team and to trust in me
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My ability to adapt and succeed for our clients
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Many resource and team work
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I like how each day is different. You never know what the next day will bring
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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