Vacasa Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Vacasa has been very understanding of my family situation and willing to work me.
Review from Customer Support Dept
What do you like best about the leadership team?
Their willingness to help employees balance their work and home lives.
Review from Customer Support Dept
What does the leadership team need to get better at?
Leading and doing their jobs instead of expecting me to do 4 jobs.
Review from Customer Support Dept
What is the best part about your compensation package?
Free as a bird. Did I say free?
Review from Customer Support Dept
I love the birthday and anniversary credits to stay in company rentals as my family would not be able to afford vacations otherwise.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I had been working there for 3 months and they hired they new guy at $5 more per hour. I had to train the guy making more than me. LOL
Review from Customer Support Dept
PAY US BETTER. The whole operation needs to be fixed. It's a decade outdated and relying on flawed data.
Review from Customer Support Dept
What are some of the best things about your team?
They are all so nice & helpful.
Review from Customer Support Dept
My team is friendly and supportive.
Review from Customer Support Dept
everyone is so smart and truly helpful, great environment/non-toxic
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
The skills and tools to do the job.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is kind but just started.
Review from Customer Support Dept
The caring culture is the best.
Review from Customer Support Dept
What needs to change to make the company culture better?
Tools and Support to secede.
Review from Customer Support Dept
What did you like most about the interview process?
It was very fast, hired quickly too.
Review from Customer Support Dept
I appreciate the role playing and coaching that took place.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Working by myself and alone.
Review from Customer Support Dept
helping my fellow agents/training
Review from Customer Support Dept
What's going wrong and how can it be improved?
Things go unfixed because either the person doing the job. Don't know how to do it or just don't do it than someone else has to bat clean up.
Review from Customer Support Dept
This job is not my passion.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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