Verifone Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
My Leadership Team provides clear direction on where the company is heading and what is needed to make it happen
Review from Customer Support Dept
the fact that we think outside the box and we are very focus on results never forgetting about the people
Review from Customer Support Dept
Whenever I bring up an issue or escalation, we always find a solution together.
Review from Customer Support Dept
They have set a cleare direction and they also put action behind the words which is very positivt
Review from Customer Support Dept
The leadership team is only see more money not the customer and the chrappy product we a selling.
Review from Customer Support Dept
What does the leadership team need to get better at?
Create Standard Operating Procedure. Everything at Verifone is guess work. The leadership above our manager seems to have no idea about what's going on in our team, or what it takes to manage the day to day operations. Big ideas, no ground.
Review from Customer Support Dept
What is the best part about your compensation package?
the pensin payment, the have make for us
Review from Customer Support Dept
Higher salary to feel acknowlegded
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The problem here is that we have accumulated many new responsibilities without any adjustment in salary
Review from Customer Support Dept
No transparency in pay, or how commissions are distributed.
Review from Customer Support Dept
I don't feel that my salary refelcts the responsablity that have giv me.
Review from Customer Support Dept
What are some of the best things about your team?
They are hardworking and reliable.
Review from Customer Support Dept
team spirit and commitment to the organization
Review from Customer Support Dept
I am a team player and believe that we consistently collaborate and support each other
Review from Customer Support Dept
We all feel neglected and undervalued as a team, and yet, we all have each other's backs and move forward as a team.
Review from Customer Support Dept
I feel that most part that I have really great colleagues that I can sparre with
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The internal teams that I do work with are amazing. Even when we are stressed, we make each other laugh which is very important
Review from Customer Support Dept
the work life time balance
Review from Customer Support Dept
In Israel, we truly feel like a family, fully supported and backed by our country manager, Gaby.
Review from Customer Support Dept
Insurance is great and my manager tries.
Review from Customer Support Dept
That we want to help each other
Review from Customer Support Dept
What needs to change to make the company culture better?
we have to sell all our products and not just the bad ones from which we make the most money We must think about quality and not about how we save the most so that we earn the most
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people that I work with every day
Review from Customer Support Dept
people that I work with
Review from Customer Support Dept
The daily challenges, my team, and my drive to meet my goals
Review from Customer Support Dept
My collauges and some the work that we do
Review from Customer Support Dept
The high level of trust I feel from my manager in how I perform. My great colleagues who do a difference for me everyday
Review from Customer Support Dept
What's going wrong and how can it be improved?
Standard operating procedure, more transparency, leas silos.
Review from Customer Support Dept
The company needs to start listening to the employees
Review from Customer Support Dept
the company has gone from thinking about customers to only thinking about money. So now everything has to be made cheaper and as a result the service becomes worse and so do the products
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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