Visiting Angels Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It's a positive work environment where everyone looks out for each other
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They listen and help me in whatever I need. Whether it be training or just a simple question.
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Always helpful, listen to concerns. Provide excellent training and always available to help when difficult situations arise.
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They answer the phone on time
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Always concerned about their employees needs along with clientele
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The flexibility that they allow you to have with your schedule and wonderful communications
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What does the leadership team need to get better at?
Communication and what to do in situations and be concerned about their needs like getting paid
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Communication and listening to the needs if their employees
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They need to work better at communicating with their employees about schedules that they initially promised.
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What is the best part about your compensation package?
Very competitive. It's more beneficial for full time employees, but they do offer PTO if you work a certain number of hours per pay period
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You are given bonus's based on your work ethic and performance.
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Most companies in our field don't offer ETO but we do. And the 401k match up is great
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I just love getting paid weekly
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They pay 100 percent Medical insurance
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Why do you feel undervalued and what would make you feel better about your compensation?
If I could even get any of my paychecks
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They haven't gave me a raise ever and dont pay gas cards and havent gave me a new client since November when mine died
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We are barely paid above minimum wage for the skilled work that we do. No benefits are offord. Overworked
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Medical and dental insurance and a retirement plan
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I would like to receive health insurance and sick leave pay.
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What are some of the best things about your team?
The wonderful people and all of their experiences.
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Case managers do their best to keep the caregivers on the same page
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They care about their clients
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One on one meetings to discuss the month
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The co workers are great
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What do your coworkers need to improve and how could you work together better?
Working with my team is fair. They are all supportive.
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Attitudes, working together to clean clients home or communicating.
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What is most positive about the culture and environment at your company?
My clients r the best!
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They care about the employees. Our stresses and our wellness
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Believe in God make your own schedule If they had enough clients
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You choose your environment and will be matched with the best suited clients
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Working with the clients makes it somewhat worth it
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What needs to change to make the company culture better?
Honesty, transparency, accuracy, good commuication..
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Friendly supervisors who actually care about their employees and coworkers
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What did you like most about the interview process?
It was brief and smoothly
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Asked great questions and provided great feedback
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The owner was easy to speak with
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That it was an effortless process. All I needed to do was show up and i got the job
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It was laid back and easy going
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What would you improve about your company's interview process?
They took almost 2 weeks just to get back to me and at the interview they promised more hours than than they actually ended up giving
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What makes you most happy at work?
My clients and the staff I work with.
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Being able to help clients stay in their homes
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Doing what I do best and getting paid for it.
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Working with the clients and getting to know each of them
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My clients are the best, they are like an extended family
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What's going wrong and how can it be improved?
All I care about at this moment is being paid for what I worked
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Not enough work Available at this time
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I am consistently having to work double shifts with no relief
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What would you most like to see improved at your company?
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