Vonage Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
I have had a positive experience in my early months with the company
Review from Operations Dept
What do you like best about the leadership team?
Clear and timely communication on strategy & goals.
Review from Operations Dept
They are enthusiastic about the company, the business and I get the impression they value their employees.
Review from Operations Dept
Open, honest, constant communication, built around maintaining a relationship of TRUST
Review from Operations Dept
What does the leadership team need to get better at?
Steals from customers on a regular basis. Nothing but the worst service available at the highest cost, and its always a battle. No one deserves to be treated like that.
Review from Operations Dept
What is the best part about your compensation package?
medical insurance and pension program
Review from Operations Dept
We had a good array of choices, which was not the case with my previous employer
Review from Operations Dept
Competitive based on job requirements but could be more compared to larger tech companies.
Review from Operations Dept
It is structured so that my team and I share in the company's success
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Major disconnect between upper management and your assistant manager. When something goes wrong, everyone just wipes their hands and blame someone else.
Review from Operations Dept
What are some of the best things about your team?
positive, open to share information highly professional
Review from Operations Dept
Friendly work environment, team always willing to help and remote working is possible
Review from Operations Dept
Helpful and collaborate well together
Review from Operations Dept
positive collaboration experiences built around a strong video platform connecting us across the globe
Review from Operations Dept
Very positive, open and respectful to others
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Vonage yet.
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What is most positive about the culture and environment at your company?
people are always willing to help you
Review from Operations Dept
Transparency, team work, remote work
Review from Operations Dept
My impression is the company values employees and has a well organized training plan for new employees.
Review from Operations Dept
great energy and a drive to be better and better, the results show we have a strong company in a market at the right time.
Review from Operations Dept
Good people and a great opportunity to be part of a successful tech enabler
Review from Operations Dept
What needs to change to make the company culture better?
company merged/horrible management/always looking for sale/benefits were you paid $10 for all the cable channels/not allowed to provide feedback/retaliations
Review from Operations Dept
What did you like most about the interview process?
it was fast, communication was smooth, I always received feedback to the questions I had to HR
Review from Operations Dept
Role description, salary band and benefits explained from the beginning
Review from Operations Dept
That I was told quickly what the outcome of the interview was.
Review from Operations Dept
Felt like a conversation rather than an interview. Open positive dialogue.
Review from Operations Dept
I had multiple touch points with the business through that process
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Vonage yet.
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What makes you most happy at work?
possibility of remote work, always a lot of things to learn
Review from Operations Dept
I enjoy the work as well as interacting with my fellow employees
Review from Operations Dept
the feeling I make a difference each day and the people around me also work hard and want to build a better Vonage together
Review from Operations Dept
The people I engage with and the varied nature of the work
Review from Operations Dept
What's going wrong and how can it be improved?
Work life balance off. Mandatory OT. Not structured. Picky about reading exactly what the script says. Hard to advance within company. Bonus mixups. Hard to get a good bonus. Raises were delayed. Training not accurate to real phone experience with people regarding internal problems. Hard to get cust
Review from Operations Dept
What do you like best about your company?
The company forces workers to do a lot and essentially become pushy salesmen. They want to you to constantly bundle things rather than right fitting customers.
Review from Operations Dept
What would you most like to see improved at your company?
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