Vonage Operations Department Employee Reviews | Comparably
Vonage Claimed Company
Communications have profoundly changed. So have we. Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. We've brought leaders in unified communications, contact centers, and communications APIs all under one roof. Together, we’ve created the world’s most flexible cloud communications platform. read more
EMPLOYEE
PARTICIPANTS
206
TOTAL
RATINGS
3265
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Vonage Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Clear and timely communication on strategy & goals.

Review from Operations Dept

They are enthusiastic about the company, the business and I get the impression they value their employees.

Review from Operations Dept

Open, honest, constant communication, built around maintaining a relationship of TRUST

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Steals from customers on a regular basis. Nothing but the worst service available at the highest cost, and its always a battle. No one deserves to be treated like that.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

medical insurance and pension program

Review from Operations Dept

We had a good array of choices, which was not the case with my previous employer

Review from Operations Dept

Competitive based on job requirements but could be more compared to larger tech companies.

Review from Operations Dept

It is structured so that my team and I share in the company's success

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Major disconnect between upper management and your assistant manager. When something goes wrong, everyone just wipes their hands and blame someone else.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

positive, open to share information highly professional

Review from Operations Dept

Friendly work environment, team always willing to help and remote working is possible

Review from Operations Dept

Helpful and collaborate well together

Review from Operations Dept

positive collaboration experiences built around a strong video platform connecting us across the globe

Review from Operations Dept

Very positive, open and respectful to others

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Vonage yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

people are always willing to help you

Review from Operations Dept

Transparency, team work, remote work

Review from Operations Dept

My impression is the company values employees and has a well organized training plan for new employees.

Review from Operations Dept

great energy and a drive to be better and better, the results show we have a strong company in a market at the right time.

Review from Operations Dept

Good people and a great opportunity to be part of a successful tech enabler

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

company merged/horrible management/always looking for sale/benefits were you paid $10 for all the cable channels/not allowed to provide feedback/retaliations

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

it was fast, communication was smooth, I always received feedback to the questions I had to HR

Review from Operations Dept

Role description, salary band and benefits explained from the beginning

Review from Operations Dept

That I was told quickly what the outcome of the interview was.

Review from Operations Dept

Felt like a conversation rather than an interview. Open positive dialogue.

Review from Operations Dept

I had multiple touch points with the business through that process

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Vonage yet.
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What makes you most happy at work?

Outlook Reviews

possibility of remote work, always a lot of things to learn

Review from Operations Dept

I enjoy the work as well as interacting with my fellow employees

Review from Operations Dept

the feeling I make a difference each day and the people around me also work hard and want to build a better Vonage together

Review from Operations Dept

The people I engage with and the varied nature of the work

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Work life balance off. Mandatory OT. Not structured. Picky about reading exactly what the script says. Hard to advance within company. Bonus mixups. Hard to get a good bonus. Raises were delayed. Training not accurate to real phone experience with people regarding internal problems. Hard to get cust

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

The company forces workers to do a lot and essentially become pushy salesmen. They want to you to constantly bundle things rather than right fitting customers.

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

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