Windstream Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Windstream yet.
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What does the leadership team need to get better at?
They need to be honest about where we are as a company. They also need to fix issues with billing and order systems instead of migrating to new systems and losing the existing records.
Review from Customer Support Dept
Being leaders and not the devil.
Review from Customer Support Dept
Horrible do not care about employee
Review from Customer Support Dept
What is the best part about your compensation package?
It pays the bills so that's a plus.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our team hasn't had raised in three years. The health benefits are terrible. We need real answers about raises and bonuses.
Review from Customer Support Dept
No room for growth they only promote people that have family within the company
Review from Customer Support Dept
What are some of the best things about your team?
Our team really looks out for each other. We're willing to help each other and pool our knowledge to be successful.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We need to rise up and not take what they be giving us.
Review from Customer Support Dept
We always work together always
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Clean but broken down old building
Review from Customer Support Dept
What needs to change to make the company culture better?
We need more honesty from leadership. They need to listen to feedback without getting defensive or telling people to find another job if they don't like it.
Review from Customer Support Dept
Different management staff as well as different customers.
Review from Customer Support Dept
What did you like most about the interview process?
I liked that they seemed excited about hiring me. They were looking for someone who could do the job, not just a person to fill a seat.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
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What's going wrong and how can it be improved?
My direct manager needs to take responsibility and follow through on what he's supposed to do.
Review from Customer Support Dept
Would love to feel more secure in my job status.
Review from Customer Support Dept
Everything, windstream is something I wouldn't wish on my worst enemy.
Review from Customer Support Dept
Need to care more about employees
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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