ZoomInfo Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
2023 has been a tough year for the software industry but leadership has taken on the challenge and has been decently transparent through it all.
Review from Customer Success Dept
They are all human beings and don't come off as robotic in demeanor.
Review from Customer Success Dept
They are transparent, not micro managers, truly care about employees and represent the ideals and morals we pass along to our customers.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of ZoomInfo yet.
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What is the best part about your compensation package?
Decent co-pays for doc appointments and decent coverage for medical/dental expenses.
Review from Customer Success Dept
Salary & Compensation, Health Benefits
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of ZoomInfo yet.
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What are some of the best things about your team?
We all work together, everyone is approachable and we keep a positive attitude.
Review from Customer Success Dept
Everyone is always willing to help and problem solve together, as well as provide solutions for difficult client situations.
Review from Customer Success Dept
Supportive, hard working, teamwork, always willing to help out whenever possible
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of ZoomInfo yet.
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What is most positive about the culture and environment at your company?
Everyone is approachable and it is more of a coaching environment rather than a "this is what you are doing wrong" environment.
Review from Customer Success Dept
Friendly co-workers and management team
Review from Customer Success Dept
Everyone is committed to their clients and the success of the company, from the top down. Open door policy showing true respect for people no matter what the title is.
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of ZoomInfo yet.
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What did you like most about the interview process?
It was a while ago but everyone was very friendly and easy to loosen up around.
Review from Customer Success Dept
The interviewers were very relaxed/casual, and it felt easy to chat with them.
Review from Customer Success Dept
It was transparent and i'm happy that i got the opportunity to work with this esteemed organisation.
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of ZoomInfo yet.
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What makes you most happy at work?
Having a lot to do. It keeps me busy and on my toes.
Review from Customer Success Dept
Getting to converse/collaborate with teammates, and bringing a little value to customers when needed
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of ZoomInfo yet.
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What do you like best about your company?
The trust without being micromanaged, the unlimited PTO, decent benefits, and the respect of honoring different holiday for different associates across the world.
Review from Customer Success Dept
What would you most like to see improved at your company?
Not rolling out platforms and features before they're ready, less overpromising to clients in the initial sales process, and having clearer communication from management on what's expected of me in my role.
Review from Customer Success Dept