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Kroger Compagnie réclamée
The Kroger Co. is one of the world's largest grocery retailers. The Kroger Co. spans many states with store formats that include grocery Lire la suite
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Bad pay, poor management, fear-based motivation, strongman leadership style, no empathy, hostile work environment.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Focus on customer service. Understand that your customers are people too. Treat your coworkers with respect and dignity. Follow the rules once in a while.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Recognizing that stock results are short-term and Barney Kroger built this empire by thinking long-term and focusing on building up his people. Even Dave Dillon focused on developing people, not on ‘mega events’ and fancy advertisement tricks.
Que faut-il changer pour améliorer la culture de l’entreprise?
Department supervisors add stress, drama, and create a hostile atmosphere. Develop these people to be leaders, teach them to build relationships based on trust and to use positive motivation tactics. Encourage them to empower employees to make the shopping experience great.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The company has forgotten that our niche in the market was customer service. Low prices are nice, but they come at a cost. Don’t lose your high-end clientele by trying to add low-income to your list. Let Wal-mart be wal-mart and you try to be Kroger instead.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
The competition is hiring at a higher wage-rate than the wage cap at Kroger. You ask for world-class customer service, give us pay that offers us incentive and motivation. Make the pay good enough that people wish for a job here, and we’d stay longer. Take care of us and we will take care of you.
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