Elsevier Заявленная компания
Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. читать еще
Horrible experience, the workload that is given to us Author agents is horrible, having to chat for 8 hours straight while handling complicated long due emails is rough. Horrible schedule management. Leaders are unprofessional most of the time, especially on other sites that babysits their agents.
Каковы самые лучшие качества в вашей команде?
Friendly. Our leader not so much.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
None that I can think of.
В чем руководство должно стать лучше?
Be pro-employee means that you are prioritizing your most important asset your employees while at same time taking the proactive steps necessary to remain union free. Employers often get the union they deserve.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally.
Что идёт не так, и как это можно улучшить?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally. Also, WF schedule management is horrible as well.
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