Afni Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are fair and easy to work with, in my department. In general leadership here seems to work very hard to make sure it's worker are happy
Review from Customer Support Dept
What does the leadership team need to get better at?
The same thing that every corporate "leader" needs to get better at, understanding that we are human beings and our lives matter to us
Review from Customer Support Dept
Communication and trusting their subordinates
Review from Customer Support Dept
What is the best part about your compensation package?
The starting pay is fair
Review from Customer Support Dept
The medical is the best part
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The pay is great for someone straight out of high school with no experience, but it should be more for people who have many years of experience. Don't like the insurance, cheap monthly deduction, super high deductible.
Review from Customer Support Dept
What are some of the best things about your team?
They are very supportive for the most part and there to help
Review from Customer Support Dept
Good attitude
Review from Customer Support Dept
Nothing bad to say about my department, everyone there gets along and the atmosphere is laid back.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Unfortunately Afni will hire anyone off the street. Instead of trying to keep good people, they just let people quit and hire 2 dozen more.
Review from Customer Support Dept
They don't need to improve anything
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Working from home. How close we are as a family.
Review from Customer Support Dept
The people I work are the best part
Review from Customer Support Dept
I think the meetings are very positive
Review from Customer Support Dept
Where I work, while not physically stressful, it gets a bit busy, working with multiple clients through the day. It's easy work, regardless.
Review from Customer Support Dept
What needs to change to make the company culture better?
Sitting in a tiny cubicle all day, no windows, no color. Can't have anything at your desk. Very depressing, feels like a prison
Review from Customer Support Dept
What did you like most about the interview process?
It was a very easy and basic interview
Review from Customer Support Dept
The interviewer made all questions very clear
Review from Customer Support Dept
What would you improve about your company's interview process?
I did not like having group interviews with multiple other people, and then they didn't even tell us that our first day is picture day
Review from Customer Support Dept
What makes you most happy at work?
The free food we get
Review from Customer Support Dept
My Co workers and the steady movement of the day
Review from Customer Support Dept
What's going wrong and how can it be improved?
They push and push for more sales, we are disciplined for not meeting quotas, but the compensation is not worth what we are expected to bring to the table. No commission, no bonuses, paltry raises, but OT is required.
Review from Customer Support Dept
For someone who wants to make this place their career, it's a good start. This is not my career, nor do I enjoy desk work every day.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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