Alorica Admin Assistant Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3107
TOTAL
RATINGS
28736
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Alorica Admin Assistant Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

That they are striving to get better day by day.

Review from Admin Dept

They are all here to help not boss. I love that they are more of a leader than a boss.

Review from Admin Dept

What does the leadership team need to get better at?

Leadership Reviews

Truly listening to their employees and fight for them.

Review from Admin Dept

What is the best part about your compensation package?

Compensation Reviews

Excellent benefits for dental, medical and vision

Review from Admin Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I don't understand how one could be so loyal to the company and bring great qualities to Alorica, but never get a raise. This is literally the lowest paying call center and its hard to stay motivated.

Review from Admin Dept

What are some of the best things about your team?

Team Reviews

That they are good at identifying the issues being faced at the moment

Review from Admin Dept

We have a very close team that works really well together. I couldn't ask for a better one.

Review from Admin Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

I work with a great team, but like I've mentioned before, the pay makes it extremely hard to stay positive and productive.

Review from Admin Dept

What is most positive about the culture and environment at your company?

Environment Reviews

That they are always facing the drawbacks with a positive attitude.

Review from Admin Dept

Everyone here is always so happy to see everyone.

Review from Admin Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Alorica yet.
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What did you like most about the interview process?

Interviews Reviews

That they set a clear expectation.

Review from Admin Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Alorica yet.
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What makes you most happy at work?

Outlook Reviews

For sure the people that we get to work with, everyone is always so happy to se everyone.

Review from Admin Dept

What's going wrong and how can it be improved?

Outlook Reviews

There is this stress accumulating over the day by day work and the company is not doing any activities to help with this situation. I would suggest promoting internal extracurricular activities or suggest vacations after a considerable time of work promoting efforts done by agents.

Review from Admin Dept

it's slow. why are our servers still in the Philippines? oh, to save probably....

Review from Admin Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
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What would you most like to see improved at your company?

Outlook Reviews

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