Amica Mutual Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It’s a political environment and you have to play the game but it’s a good place to work
Review from Customer Support Dept
What do you like best about the leadership team?
They know who the employees are and they Promote from within.
Review from Customer Support Dept
What does the leadership team need to get better at?
They need to stop playing favorites, actually help their customers and stop pushing their customers off the phone, the managers are never available to speak with the customers.
Review from Customer Support Dept
What is the best part about your compensation package?
The company car is the best part
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The compensation is the lowest and their commission plan is horrid
Review from Customer Support Dept
What are some of the best things about your team?
My supervisor actually cares and wants me to succeed. My fellow team members are very supportive and fun to work with.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Less Gossip, and less of management playing favorites
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
My coworkers are super helpful and fun
Review from Customer Support Dept
What needs to change to make the company culture better?
Care about the people and provide written reviews that are specific and place people where they can shine
Review from Customer Support Dept
They need to not lie about their employees just because they might not fit in their clique
Review from Customer Support Dept
What did you like most about the interview process?
They flew me up there and I got to see some of the execs
Review from Customer Support Dept
What would you improve about your company's interview process?
Less interviews and more explanation of the expectations
Review from Customer Support Dept
What makes you most happy at work?
My fellow coworkers and seeing them
Review from Customer Support Dept
What's going wrong and how can it be improved?
The staff is horrible, the state needs to investigate them
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Amica Mutual yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Amica Mutual yet.
Be the first to contribute a review.