Booksy Customer Support Department Employee Reviews

Fast paced, constantly changing environment. Keeps the team challenged and excited about our goals and focus.

Review from Customer Support Dept

I have nothing but positive things to say about Booksy. Even through the challenges 2020 brought, we remain strong. We communicate constantly. We have no delusion about the challenges we will face in the next year, two years, and beyond, but no one shies away from that.

Review from Customer Support Dept

Hands down, Booksy is the best company I have ever worked for. They care about their employees' health, as well as their development within the company. I've learned and grown so much in my time here and look forward to growing and contributing even more over the next years.

Review from Customer Support Dept

I have been with Booksy for almost 4 years. Each day and each year is more rewarding than the first. Booksy has become my family away from home and I absolutely love working for a company that is this diverse

Review from Customer Support Dept

The leadership team demonstrates all company values: People First, Work as a Team, Shoot for the Moon and Act like an Owner.

Review from Customer Support Dept

They care about their employees, we are no just a number

Review from Customer Support Dept

They inspire everyone around them to rise up to their level.

Review from Customer Support Dept

Our leadership team at Booksy is by far the most hands on, creative group of leaders I've ever worked with. Our CEO holds meetings where the leadership team provides full transparency on what's going on with the company, as well as answer all of our questions.

Review from Customer Support Dept

The Booksy leadership folks are personable, approachable, explain why they make choices, and listen to the rest of the staff's suggestions/feedback.

Review from Customer Support Dept

The bonus potential is awesome!

Review from Customer Support Dept

The bonuses are a great perk

Review from Customer Support Dept

unlimited PTO is huge! also, the generous maternity/paternity leave and adoption support.

Review from Customer Support Dept

The best part about the compensation package is the unlimited PTO. Booksy truly cares about our health and work-life balance, so we are often encouraged to take time off, and take care of our well being.

Review from Customer Support Dept

Plenty of options, including several that would work for me and my personal situation.

Review from Customer Support Dept

We work together towards a common goal. The creativity is up to the individual on how they get to the goal, but we help each other and share our success and opportunities to continue growing.

Review from Customer Support Dept

We help each other to find solutions to cs problems

Review from Customer Support Dept

We are all 100% committed to Booksy's success. Everyone has drunk the Koolaide in all the best ways; there is not a single detractor on my team.

Review from Customer Support Dept

One of the best things about my team is how supporting and communicative everybody is. We support each other in trying to reach our monthly goals, and are always so willing to help or give advice when needed.

Review from Customer Support Dept

Everyone takes the time to help one another, we all know the app VERY well, and there's a very low amount of interpersonal drama. Just fun, professional people to work with.

Review from Customer Support Dept

The company is very transparent and finds ways to engage teams and interact frequently. They take feedback seriously and acknowledge where opportunities exist.

Review from Customer Support Dept

I have never once felt inadequate or inferior to the task at hand. My individual skill set is valued and I am continually challenged to improve.

Review from Customer Support Dept

We don’t spend too much time dwelling on things that didn’t work in our favor. Instead, the culture we cultivate breeds for ever

Review from Customer Support Dept

The recruiter was quick to respond and prepared me with the necessary information for each interview (who it was, what they were like, what to expect).

Review from Customer Support Dept

I like that the decision is taken between 2 managers and not just 1 person

Review from Customer Support Dept

They knew what I brought to the table in terms of skills, experience, etc, and were more focused on how i saw myself contributing to Booksy's success.

Review from Customer Support Dept

What I liked the most about the interview process was getting to talk to an actual CS rep that was on the team at that time. She was able to, from first hand experience, explain what I would be doing day to day and answered all my questions.

Review from Customer Support Dept

It includes a short meeting with a potential peer to give you a sense for how the team works, what the average day is like, etc.

Review from Customer Support Dept

Interacting with my co-workers all day

Review from Customer Support Dept

What makes me the most happy at work is interacting with my co-workers. Besides being amazing at their jobs, they are also kind-hearted, interesting people who make sure my days at Booksy are never dull.

Review from Customer Support Dept

Its challenging, interesting, and every provider has unique needs we help address.

Review from Customer Support Dept

To see the impact we have on so many small business

Review from Customer Support Dept

The team, the satisfaction of helping our clients and having the autonomy to contribute to the success of the organization.

Review from Customer Support Dept