Class Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Vision, strength, collaboration, expertise in the industry.
Review from Customer Support Dept
They are committed to providing a robust customer experience from pre-sales through renewal.
Review from Customer Support Dept
The accessibility of being able to contact them
Review from Customer Support Dept
they are transparent and make everyone laugh
Review from Customer Support Dept
They're very humorous and they make the job fun.
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication, process improvement, concern and care
Review from Customer Support Dept
What is the best part about your compensation package?
401k, HSA, unlimited PTO and plenty of resources to do my job.
Review from Customer Support Dept
tie between unlimited PTO and stock options
Review from Customer Support Dept
Unlimited time off. I no longer stress about doctor appointments or just taking time to cool off.
Review from Customer Support Dept
I like the Salary and freedom
Review from Customer Support Dept
PTO, legal help, dental benefits
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like I put in a lot of time outside of business hours, but my PTO requests have been overlooked. If I was paid $10K more annually I would feel like my time was respected more.
Review from Customer Support Dept
What are some of the best things about your team?
expertise in a variety of areas makes it easy to learn and grow together
Review from Customer Support Dept
we collaborate well on projects
Review from Customer Support Dept
The cohesion, I feel like part of the team
Review from Customer Support Dept
Excellent cohesion, rarely do I feel like they're hard to talk to
Review from Customer Support Dept
We collaborate on projects together fairly well.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
open culture - feel safe and comfortble reaching out for help or just to talk and be there for others.
Review from Customer Support Dept
everyone has a great sense of humor.
Review from Customer Support Dept
The inclusivity of the environment
Review from Customer Support Dept
The humor! I feel like im always laughing about somethint here.
Review from Customer Support Dept
I feel like they're genuinely trying to include everyone
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
There aren't any Interviews reviews of Class yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
being able to contribute every day in different ways across teams.
Review from Customer Support Dept
I love the banter between myself and coworkers
Review from Customer Support Dept
That I'm not expected to burn myself out
Review from Customer Support Dept
The lack of stress and time limits
Review from Customer Support Dept
Hearing that customers are satisfied with the product.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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